AWS construction, operation, maintenance, and monitoring services
About AWS (Amazon Web Services)
AWS (Amazon Web Services) is the world's most comprehensive and widely adopted cloud platform, enabling customers across a wide range of industries, from startups to enterprises and governments, to enhance their infrastructure, improve agility, and reduce costs
With a wide range of services and advanced capabilities, including computing, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), IoT, security, and application development, deployment, and management, we deliver over 200 services and capabilities from data centers around the world
AWS offers many features, including scalable infrastructure, a rich lineup of services, flexible pricing, and robust security, making it extremely useful for your business and development, and allowing you to build efficient cloud-based applications
AWS construction, operation, maintenance, and monitoring services
Beyond's "AWS Construction, Operation, Maintenance, and Monitoring Service" provides customers with all-in-one, full support, including AWS cloud/server installation, design, construction, and migration, as well as 24/7 operation, maintenance, and monitoring technical support.
Beyond specializes in the design and construction of cloud/server environments, as well as 24/7 operation, maintenance, and monitoring for web services and web systems used for games, apps, e-commerce sites, media sites, digital content, and more
Our experts with specialized knowledge and skills in cloud/servers will minimize downtime for your systems and applications, helping you achieve the benefits of reduced operational costs
● Beyond is an AWS Certified Select Tier Service Partner.
We provide technical support for cloud/server construction, operation and maintenance based on our extensive knowledge and technology of AWS.
◇ AWS Partner Solution Finder
◇ AWS Cloud Integration
◇ AWS Operational Monitoring Service (24 hours a day, 365 days a year)
We support the optimization of cloud utilization
- I want to be able to make inquiries whenever I need, 24 hours a day, 365 days a year.
- I want to be able to contact them using various means, such as phone and chat.
- I want unlimited support inquiries.
- I want technical support with a problem-solving approach.
- I want a timely response to issues that require a quick resolution, such as issues that have a large impact on the system.
- I want advice that takes into account the use case, environment, requirements, and costs.
- I want to avoid unnecessary expenses as much as possible.
- I want to receive knowledge that is well-versed in various clouds and multi-clouds.
- I want to focus on developing my original service and creating business value. ...etc.
Example of a cloud server configuration using AWS (example)
We will introduce examples of basic cloud server configurations that can be used for a wide range of systems and applications, including games, apps, e-commerce sites, media sites, digital content, and business systems
We provide all-in-one, full technical support, from custom-made cloud server design, construction, and migration using AWS to 24/7 operation, maintenance, and monitoring, based on the specifications, functionality, budget, and other requirements of the systems and applications you use
① Separate the web server and the database server
● Main use cases
: Corporate websites, small start-up systems, etc.
・Estimated site access: 500,000 to 1,000,000 page views per month
By separating the web server and database server functions and environments into separate EC2 and RDS hosts, the system load on each server is reduced and the security of the database server is improved.
In the unlikely event of a server failure, this prevents both application browsing and database updates from going down at the same time.
② Two web servers are configured to distribute the access load
● Main use cases
: ・EC sites / media sites / reservation systems, etc.
・Estimated site access: 1 to 3 million page views per month
This configuration is effective when you want to optimize server processing and increase utilization by configuring two web servers (EC2) and adding a load balancer, distributing the load on each web server for system access.
Security is also strengthened, so in the unlikely event of an attack on the server, detection accuracy can be improved and damage can be minimized.
3) Configuration that requires stable operation and high availability of services
● Main use cases
: Games, e-commerce sites, digital content, etc.
・Estimated site access: 3 to 10 million page views per month
This configuration is suitable for medium to large-scale system applications. In addition to load balancing, it also features automatic failover to maintain high system availability. By eliminating a single point of failure in the system, you can respond quickly and flexibly to any system failures or maintenance that may occur, thereby improving system availability and fault tolerance
AWS construction, operation, maintenance, and monitoring service details
Cloud Server Design & Deployment
After the infrastructure design has been defined, including the number of cloud server hosts, their specifications, the OS/middleware versions to be installed, subnets, and security policies, the cloud server construction work will be carried out based on the contents of the infrastructure design
Once the initial construction of the cloud server is complete, we will provide you with a set of login and configuration information for the cloud/server
● Cloud/server design and construction
| Cloud server design and construction items | Cloud server configuration design | Server machine setup | OS / middleware / module installation and configuration |
| Subnet/Security Policy Settings | Login user account settings | IP address permission settings | |
| Virtual Host Configuration | Backup Settings (Internal Backup) | Monitoring tool settings (Zabbix) | |
| Server parameter sheet creation | Email/phone/chat support | Cloud usage fee billing service (Japanese yen, invoice payment) | |
| Server data migration *Optional | - | - |
*Please contact us if you have any requests regarding cloud/server design and construction other than those listed above.
*Does not include work related to purchasing/installing domains, DNS, or SSL certificates.
Cloud server operation, maintenance and monitoring
After handing over the cloud server environment to the customer, our engineers will be on hand 24 hours a day, 365 days a year to operate, maintain, and monitor the cloud/server, and will also provide prompt troubleshooting for any unexpected situations that arise
We also analyze the operational status and trends of systems and applications, provide advice on potential future problems, and support the optimization of infrastructure configuration. By helping to prevent and improve operational problems before they occur, we can achieve more reliable cloud server operations
● Cloud/server operation, maintenance and monitoring (24 hours a day, 365 days a year)
● Cloud/server operation monitoring service (24 hours a day, 365 days a year)
| Cloud/Server Basic Support Items |
24/7 engineer support | Email/phone/chat support | First response to problems (alert notification/cause investigation) |
| Secondary response to failures (failure isolation/failure recovery) | Cloud operation support (scaling instances, expanding disk volumes, creating IAM, etc.) | Technical support/advice regarding cloud configuration and functionality | |
| Cloud/Server Operation and Maintenance Items | Server restart (machine/OS/middleware) | Adding and changing OS/middleware settings | Security policy additions and changes |
| Adding and changing login user accounts | Adding and changing IP address permission settings (including blocking invalid IP addresses) | Adding and changing virtual hosts | |
| Log acquisition (access.log/error.log, etc.) | Server monitoring items / alert threshold addition/change | Vulnerability response (version upgrades using package management tools such as yum) * Best effort response | |
| Middleware performance tuning * Best effort or optional | Technical support/advice on OS/middleware (OSS) * Best effort support | - | |
| Cloud/Server Monitoring Items | Ping monitoring | Port Monitoring | Apache monitoring |
| SWAP monitoring | Disk Monitoring | CPU/LA monitoring | |
| URL Monitoring | Process Monitoring | Performance Monitoring | |
| Database Monitoring | - | - |
* If you have any requests for cloud/server operation, maintenance, or monitoring services other than those listed above, please contact us separately.
* The minimum usage period for this service is 3 months.
