AWS construction, operation, maintenance, and monitoring services

About AWS (Amazon Web Service)
Amazon Web Services (AWS) is the world's most comprehensive and widely adopted cloud platform, enabling customers in a wide range of industries, from startups to enterprise governments, to scale up their infrastructure, improve agility, and reduce costs. I am.
A wide range of services and advanced capabilities, including compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), IoT, security, application development, deployment, and management, with over 200 services from data centers around the world. and features are provided.
AWS offers many features such as scalable infrastructure, rich service lineup, flexible pricing, and robust security that make building efficient cloud-based applications very useful for your business and development. can.
About AWS construction, operation, maintenance, and monitoring services
Beyond's "AWS construction, operation, maintenance, and monitoring service" provides customers with all-in-one, full technical support for AWS cloud/server implementation, design, construction, migration, and 24/7 operation, maintenance, and monitoring. We will provide it to you.
Beyond specializes in the design and construction of cloud/server environments used for web services and web systems, such as games, apps, EC sites, media sites, and digital content, as well as 24/7 operation, maintenance, and monitoring. It is.
Our experts, who have specialized knowledge and technology regarding cloud/servers, will minimize the downtime of your systems and applications and provide you with the benefits of reducing operating costs.

● Beyond is an AWS Certified Select Tier Service Partner.
We provide technical support for cloud/server construction, operation and maintenance based on our extensive AWS knowledge and technology.
◇ AWS Partner Solution Finder
◇ AWS Cloud Integration
◇ AWS Operation Monitoring Service (24 hours a day, 365 days a year)
We support optimization of cloud utilization
・I want to make inquiries whenever I need to, 24 hours a day, 365 days a year.
・I want to get in touch with you through various means, such as by phone or chat.
- I would like to be able to respond to an unlimited number of support inquiries.
・I would like technical support to be provided using a problem-solving approach.
- We hope for timely responses to issues that require early resolution, such as those that have a large impact on the system.
- I would like advice that takes into account use cases, environments, requirements, and costs.
・I don't want to spend unnecessary expenses as much as possible.
・ I would like to receive knowledge that is familiar with various clouds and multi-clouds.
- I want to concentrate on developing the original service and creating business value. ...etc.
Example of a cloud server configuration using AWS (example)
We will introduce examples of basic cloud server configurations that can be used for a wide range of systems and applications, including games, apps, e-commerce sites, media sites, digital content, and business systems
We provide all-in-one, full technical support, from custom-made cloud server design, construction, and migration using AWS to 24/7 operation, maintenance, and monitoring, based on the specifications, functionality, budget, and other requirements of the systems and applications you use
① Separate the web server and DB server
● Main usage examples
- Corporate sites / small start systems, etc.
- Approximate site access: 500,000 to 1 million PV / month
By separating the functions and environments of the Web server and DB server for each EC2 and RDS host, the system load on each server is reduced and the security of the DB server is improved.
Even in the unlikely event that a server failure occurs, you can avoid the trouble of both application viewing and database updating going down at the same time.
② Distribute the access load by configuring two web servers
● Main usage examples
- EC site / media site / reservation system, etc.
- Estimated site access: 1 million to 3 million PV / month
This is an effective configuration when you want to configure two Web servers (EC2) and add a load balancer to distribute the load of access to the system between each Web server, optimizing server processing and increasing the operating rate.
Security is also strengthened, so even in the unlikely event of an attack on the server, the detection system can be improved and damage can be minimized.
③ Configuration that requires stable operation and high availability of services
● Main usage examples
- Games / EC sites / digital content, etc.
- Estimated site access: 3 to 10 million PV / month
This configuration is suitable for medium to large scale system applications. In addition to the access load balancing configuration, it is an automatic failover configuration that maintains high system availability. By eliminating a single point of failure in the system, even in the unlikely event of system failure or maintenance, we can respond quickly and flexibly, further improving system availability and fault tolerance.
Contents of AWS construction, operation and maintenance, and monitoring services
Cloud server design and construction
After the infrastructure design has been defined, including the number of cloud server hosts, their specifications, the OS/middleware versions to be installed, subnets, and security policies, the cloud server construction work will be carried out based on the contents of the infrastructure design
Once the initial construction of the cloud server is complete, we will provide you with a set of login and configuration information for the cloud/server
● Cloud/server design/construction
| Cloud server design and construction items | Cloud server configuration design | server machine setup | OS/middleware/module installation/configuration |
| Subnet/Security Policy Settings | Login user account settings | IP address permission setting | |
| Virtual host settings | Backup settings (internal backup) | Monitoring tool settings (Zabbix) | |
| Server parameter sheet creation | Email/phone/chat support | Cloud usage fee billing agency (Japanese yen/invoice payment) | |
| Server data migration *Optional | - | - |
*Please contact us if you have any requests regarding cloud/server design and construction other than those listed above.
*Does not include work related to purchasing/installing domains, DNS, or SSL certificates.
Cloud server operation, maintenance and monitoring
After handing over the cloud server environment to the customer, our engineers will be on hand 24 hours a day, 365 days a year to operate, maintain, and monitor the cloud/server, and will also provide prompt troubleshooting for any unexpected situations that arise
We also analyze the operational status and trends of systems and applications, provide advice on potential future problems, and support the optimization of infrastructure configuration. By helping to prevent and improve operational problems before they occur, we can achieve more reliable cloud server operations
● Cloud/server operation maintenance/monitoring (24 hours a day, 365 days a year)
● Cloud/server operation and monitoring service (24 hours a day, 365 days a year)
| Cloud/server basic support items |
Engineers available 24 hours a day, 365 days a year | Email/phone/chat support | Primary failure response (alert notification/cause investigation) |
| Secondary failure response (failure isolation/failure recovery) | Cloud operation support (instance scale adjustment, disk volume expansion, IAM creation, etc.) | Technical support/advice regarding cloud configuration/functions | |
| Cloud/server operation and maintenance items | Server restart (machine/OS/middleware) | Add/change OS/middleware settings | Security policy addition/change |
| Login user account addition/change | IP address permission settings added/changed (including blocking of unauthorized IP addresses) | Virtual host addition/change | |
| Log acquisition (access.log / error.log etc.) | Server monitoring items/alert thresholds added/changed | Vulnerability response (version upgrade using package management tools such as yum) *Best effort support | |
| Middleware performance tuning *Best effort supported or optional supported | Technical support/advice regarding OS/middleware (OSS) *Best effort support | - | |
| Cloud/server monitoring items | Ping monitoring | port monitoring | Apache monitoring |
| SWAP monitoring | disk monitoring | CPU/LA monitoring | |
| URL monitoring | process monitoring | performance monitoring | |
| database monitoring | - | - |
* If you have any requests for cloud/server operation, maintenance, or monitoring services other than those listed above, please contact us separately.
* The minimum usage period for this service is 3 months.