AWS construction, operation, maintenance, and monitoring services
About AWS (Amazon Web Services)
AWS (Amazon Web Services) is the world's most comprehensive and widely adopted cloud platform, enabling customers across a wide range of industries, from startups to enterprises and governments, to enhance their infrastructure, improve agility, and reduce costs
With a wide range of services and advanced capabilities, including computing, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), IoT, security, and application development, deployment, and management, we deliver over 200 services and capabilities from data centers around the world
AWS offers many features, including scalable infrastructure, a rich lineup of services, flexible pricing, and robust security, making it extremely useful for your business and development, and allowing you to build efficient cloud-based applications
AWS construction, operation, maintenance, and monitoring services
Beyond's"AWS Construction, Operation, Maintenance, and Monitoring Service"provides customers with all-in-one, full support, from AWS cloud server deployment, design, construction, and migration, to 24/7/365 operation, maintenance, and monitoring.
Beyond specializes in the design and construction of cloud server environments used for web services and web systems such as games, apps, e-commerce sites, media sites, and digital content, as well as 24/7 operation, maintenance, and monitoring
Our experts with specialized knowledge and skills in cloud servers will minimize downtime for your systems and applications, providing you with the benefit of reduced operational costs
● Beyond is an AWS Certified Select Tier Service Partner.
We provide technical support for cloud server construction, operation, and maintenance based on our extensive knowledge and skills in AWS.
◇ AWS Partner Solution Finder
◇ AWS Cloud Integration
◇ AWS Operations Monitoring Service (24/7)
We support the optimization of cloud utilization
- I want to be able to contact support anytime, anywhere, 24/7, 365 days a year.
- I want to be able to contact support using various methods, such as phone and chat.
- I want unlimited support inquiries.
- I want technical support with a problem-solving approach.
- I want timely responses to issues that require early resolution, such as those with a large impact on the system.
- I want advice that takes into account use cases, environments, requirements, and costs.
- I want to avoid unnecessary expenses as much as possible.
- I want to receive knowledge from experts familiar with various clouds and multi-cloud environments.
- I want to concentrate on developing our core services and focusing on creating business value. ...etc.
Example of a cloud server configuration using AWS (example)
We will introduce examples of basic cloud server configurations that can be used for a wide range of systems and applications, including games, apps, e-commerce sites, media sites, digital content, and business systems
We provide all-in-one, full technical support, from custom-made cloud server design, construction, and migration using AWS to 24/7 operation, maintenance, and monitoring, based on the specifications, functionality, budget, and other requirements of the systems and applications you use
① Separate the web server and the database server
● Main Use Cases
: Corporate websites / Small-scale system development, etc.
Estimated Site Access: 500,000 to 1,000,000 page views per month
By separating the functions and environments of the web server and database server for each EC2 and RDS host, the system load on individual servers is reduced, and security for the database server is improved.
In the event of a server failure, it is possible to avoid the problem of both application access and database updates going down simultaneously.
② Two web servers are configured to distribute the access load
● Main Use Cases
: E-commerce sites / Media sites / Reservation systems, etc.
● Estimated Site Access: 1 to 3 million page views per month
This configuration, which involves setting up two web servers (EC2) and adding a load balancer, is effective when you want to optimize server processing and increase uptime by distributing system access load across each web server.
Security is also enhanced, improving detection accuracy and minimizing damage in the event of a server attack.
3) Configuration that requires stable operation and high availability of services
● Main Use Cases
: Games / E-commerce sites / Digital content, etc.
● Estimated Site Access: 3 to 10 million page views per month
This configuration is suitable for medium to large-scale system applications. In addition to load balancing, it also features automatic failover to maintain high system availability. By eliminating a single point of failure in the system, you can respond quickly and flexibly to any system failures or maintenance that may occur, thereby improving system availability and fault tolerance
AWS construction, operation, maintenance, and monitoring service details
Cloud Server Design & Deployment
After the infrastructure design has been defined, including the number of cloud server hosts, their specifications, the OS/middleware versions to be installed, subnets, and security policies, the cloud server construction work will be carried out based on the contents of the infrastructure design
Once the initial construction of the cloud server is complete, we will provide you with a set of login and configuration information for the cloud/server
● Cloud server design and construction
| Cloud server design and construction items | Cloud server configuration design | Server machine setup | OS / middleware / module installation and configuration |
| Subnet/Security Policy Settings | Login user account settings | IP address permission settings | |
| Virtual Host Configuration | Backup Settings (Internal Backup) | Monitoring tool settings (Zabbix) | |
| Server parameter sheet creation | Email/phone/chat support | Cloud usage fee billing service (Japanese yen, invoice payment) | |
| Server data migration *Optional | - | - |
* For any cloud server design and construction requests other than those listed above, please contact us separately.
* This service does not include the purchase/installation of domains, DNS, or SSL certificates.
Cloud server operation, maintenance and monitoring
After handing over the cloud server environment to the customer, our engineers will operate, maintain, and monitor the cloud server 24 hours a day, 365 days a year, and will provide prompt troubleshooting for any irregular situations that may arise
We also analyze the operational status and trends of systems and applications, provide advice on potential future problems, and support the optimization of infrastructure configuration. By helping to prevent and improve operational problems before they occur, we can achieve more reliable cloud server operations
● Cloud server operation, maintenance, and monitoring (24 hours a day, 365 days a year)
● Cloud server operation monitoring service (24 hours a day, 365 days a year)
| Cloud server basic support items |
24/7 engineer support | Email/phone/chat support | First response to problems (alert notification/cause investigation) |
| Secondary response to failures (failure isolation/failure recovery) | Cloud operation support (scaling instances, expanding disk volumes, creating IAM, etc.) | Technical support/advice regarding cloud configuration and functionality | |
| Cloud server operation and maintenance items | Server restart (machine/OS/middleware) | Adding and changing OS/middleware settings | Security policy additions and changes |
| Adding and changing login user accounts | Adding and changing IP address permission settings (including blocking invalid IP addresses) | Adding and changing virtual hosts | |
| Log acquisition (access.log/error.log, etc.) | Server monitoring items / alert threshold addition/change | Vulnerability response (version upgrades using package management tools such as yum) * Best effort response | |
| Middleware performance tuning * Best effort or optional | Technical support/advice on OS/middleware (OSS) * Best effort support | - | |
| Cloud Server Monitoring Items | Ping monitoring | Port Monitoring | Apache monitoring |
| SWAP monitoring | Disk Monitoring | CPU/LA monitoring | |
| URL Monitoring | Process Monitoring | Performance Monitoring | |
| Database Monitoring | - | - |
* For any cloud server operation, maintenance, and monitoring requests other than those listed above, please contact us separately.
* The minimum contract period for this service is 3 months.
