AWS construction, operation, maintenance, and monitoring services

AWS Partner Network (APN)

About AWS (Amazon Web Service)

AWS

Amazon Web Services (AWS) is the world's most comprehensive and widely adopted cloud platform, enabling customers in a wide range of industries, from startups to enterprise governments, to scale up their infrastructure, improve agility, and reduce costs. I am.

A wide range of services and advanced capabilities, including compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), IoT, security, application development, deployment, and management, with over 200 services from data centers around the world. and features are provided.

AWS offers many features such as scalable infrastructure, rich service lineup, flexible pricing, and robust security that make building efficient cloud-based applications very useful for your business and development. can.

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About AWS construction, operation, maintenance, and monitoring services

AWS cloud/server construction, operation, maintenance, and monitoring services

Beyond's "AWS construction, operation, maintenance, and monitoring service" provides customers with all-in-one, full technical support for AWS cloud/server implementation, design, construction, migration, and 24/7 operation, maintenance, and monitoring. We will provide it to you.

Beyond specializes in the design and construction of cloud/server environments used for web services and web systems, such as games, apps, EC sites, media sites, and digital content, as well as 24/7 operation, maintenance, and monitoring. It is.

Our experts, who have specialized knowledge and technology regarding cloud/servers, will minimize the downtime of your systems and applications and provide you with the benefits of reducing operating costs.

Select Tier Service Partner Logo

● Beyond is an AWS Certified Select Tier Service Partner.
We provide technical support for cloud/server construction, operation and maintenance based on our extensive AWS knowledge and technology.

◇ AWS Partner Solution Finder
◇ AWS Cloud Integration
◇ AWS Operation Monitoring Service (24 hours a day, 365 days a year)

We support optimization of cloud utilization

・I want to make inquiries whenever I need to, 24 hours a day, 365 days a year.
・I want to get in touch with you through various means, such as by phone or chat.
- I would like to be able to respond to an unlimited number of support inquiries.
・I would like technical support to be provided using a problem-solving approach.
- We hope for timely responses to issues that require early resolution, such as those that have a large impact on the system.
・I want advice that takes into consideration the environment, requirements, and costs.
・I don't want to spend unnecessary expenses as much as possible.
・ I would like to receive knowledge that is familiar with various clouds and multi-clouds.
- I want to concentrate on developing the original service and creating business value. ...etc.

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Cloud/server configuration example using AWS (one example)

We will introduce basic cloud/server configuration examples that can be used for a wide range of systems and applications, such as games, apps, EC sites, media sites, digital content, and business systems.

We provide custom-made cloud/server design, construction, and migration using AWS, as well as 24-hour, 365-day operation maintenance and monitoring, in accordance with the specifications, functions, budget, and other requirements of the systems and applications used by our customers. We provide all-in-one full technical support.

① Separate the web server and DB server

Separate the web server and DB server● Main usage examples
- Corporate sites / small start systems, etc.
- Approximate site access: 500,000 to 1 million PV / month

By separating the functions and environments of the Web server and DB server for each EC2 and RDS host, the system load on each server is reduced and the security of the DB server is improved.
Even in the unlikely event that a server failure occurs, you can avoid the trouble of both application viewing and database updating going down at the same time.

② Distribute the access load by configuring two web servers

Distribute the access load by configuring two web servers● Main usage examples
- EC site / media site / reservation system, etc.
- Estimated site access: 1 million to 3 million PV / month

This is an effective configuration when you want to configure two Web servers (EC2) and add a load balancer to distribute the load of access to the system between each Web server, optimizing server processing and increasing the operating rate.
Security is also strengthened, so even in the unlikely event of an attack on the server, the detection system can be improved and damage can be minimized.

③ Configuration that requires stable operation and high availability of services

Configurations that require stable operation and high availability of services● Main usage examples
- Games / EC sites / digital content, etc.
- Estimated site access: 3 to 10 million PV / month

This configuration is suitable for medium to large scale system applications. In addition to the access load balancing configuration, it is an automatic failover configuration that maintains high system availability. By eliminating a single point of failure in the system, even in the unlikely event of system failure or maintenance, we can respond quickly and flexibly, further improving system availability and fault tolerance.

Contents of AWS construction, operation and maintenance, and monitoring services

Cloud/server design, construction

After the infrastructure design has been defined, such as the number of cloud/server hosts and specifications, the OS/middleware versions to be installed, subnets, security policies, etc., the cloud/server construction work is carried out based on the contents of the infrastructure design. To go.

Once the initial construction of the cloud/server is completed, we will provide you with a set of login information and setting information for the cloud/server.

● Cloud/server design/construction

Cloud/server design/construction items Cloud/server configuration design server machine setup OS/middleware/module installation settings
Subnet/Security Policy Settings Login user account settings IP address permission setting
Virtual host settings Backup settings (internal backup) Monitoring tool settings (Zabbix)
Server parameter sheet creation Support via email/phone/chat Cloud usage fee billing agency (Japanese yen/invoice payment)
Server data migration *Optional - -
[Initial fee]
Cloud/server design and construction
1 system: 120,000 yen (excluding tax) ~

*If you have any requests for cloud/server design/construction other than those listed above, please contact us separately.
*Does not include work related to purchasing/installing domain/DNS/SSL certificates.

Cloud/server operation maintenance, monitoring

After we hand over the cloud/server environment to the customer, we have engineers on hand 24 hours a day, 365 days a year to handle operation, maintenance, and monitoring of the cloud/server, and to respond to irregular situations that suddenly occur. We will quickly troubleshoot any problems.

We also analyze the operational status and trends of systems and applications, provide advice on possible future problems, and support the optimization of infrastructure configurations. By helping you avoid and improve operational problems before they occur, we will realize more reliable cloud/server operations.

● Cloud/server operation maintenance/monitoring (24 hours a day, 365 days a year)
● Cloud/server operation and monitoring service (24 hours a day, 365 days a year)

Cloud/server basic support items
Engineers available 24 hours a day, 365 days a year Email/phone/chat support Primary failure response (alert notification/cause investigation)
Secondary failure response (failure isolation/failure recovery) Cloud operation support (instance scale-up and scale-out adjustment, disk volume expansion, IAM creation, etc.) Technical support/advice regarding cloud configuration/functions
Cloud/server operation and maintenance items Server restart (machine/OS/middleware) Add/change OS/middleware settings Security policy addition/change
Login user account addition/change IP address permission settings added/changed (including blocking of unauthorized IP addresses) Virtual host addition/change
Log acquisition (access.log / error.log etc.) Add/change server monitoring items/thresholds Vulnerability response (version upgrade using package management tools such as yum) *Best effort support
Middleware performance tuning *Best effort supported or optional supported Technical support/advice regarding OS/middleware (OSS) *Best effort support -
Cloud/server monitoring items Ping monitoring port monitoring Apache monitoring
SWAP monitoring disk monitoring CPU/LA monitoring
URL monitoring process monitoring performance monitoring
database monitoring - -
[Monthly fee]
Cloud/server operation, maintenance, and monitoring
(available 24 hours a day, 365 days a year)
1 system: 39,800 yen (excluding tax) ~

*If you have any requests for cloud/server operation/maintenance/monitoring other than those listed above, please contact us separately.
*The minimum usage period for this service is 3 months.

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