AWS Cloud Integration

Beyond Service Guide

Cloud solutions realized with AWS

At Beyond, we providecomprehensive AWS support, including the construction, migration, operation and maintenance of AWS infrastructure, and cloud-native infrastructure development utilizing containers and serverless technologies, primarily focusing on the foundations of web services and web systems such as games, apps, e-commerce, media, and digital content.

We can also provide support for infrastructure environment performance tuning and security updates

Extensive AWS project experience
Support for middleware is also available
Cloud-native infrastructure development

AWS Cloud Integration

◆ Beyond AWS Cloud Integration Technology ◆

Since its founding, Beyond has been involved in the construction, operation, and maintenance of clouds and servers that form the foundation of web services and systems for large-scale, high-load games, apps, e-commerce sites, media sites, digital content, and more. Utilizing the technical capabilities it has cultivated as a multi-cloud integrator and managed service provider (MSP) centered on AWS, Beyond has resolved numerous infrastructure-related issues

We provide a custom-made cloud environment optimized for our customers, based on the application and system specifications and functions they require, using the technical capabilities and know-how we have cultivated through our track record in building, operating, maintaining, and developing various AWS services

Proposal for optimal AWS cloud environment configuration Image icon

● Propose the optimal AWS cloud environment configuration

Beyond, which specializes in cloud/server construction, operation, and maintenance, primarily for AWS, can provide you with the optimal cloud environment configuration based on AWS best practices.We also offer a variety of optional services, such as server data migration and security enhancement

Middleware (OSS) optimization tuning and technical support Image icon

● Middleware (OSS) optimization tuning and technical support

Beyond's strengths lie not only in building and operating AWS clouds, but also in technical support such as investigating OSS (open source software) such as Apache, MySQL, and PHP, and parameter tuning and updates to deal with high loads. We also provide comprehensive support for utilizing OSS

24/7 manned support by engineers in Japan and Canada Image icon

● 24/7 manned support by engineers in Japan and Canada

We have established a 24/7/365 technical support rotation system that takes advantage of the time difference between Japan and Canada. In the unlikely event of a server downtime or system trouble, we will provide prompt and stable server operation, maintenance, and monitoring. Of course, all support is available in Japanese

Quick-solution technical support using chat tools Image icon

● Quick solution-oriented technical support using chat tools

To ensure prompt technical support, in addition to email and phone, we use chat tools such as Chatwork and Slack, which allow you to check all support history, including support response details and alert notifications from the monitoring server. *Slack is available to paid users who are able to share Slack Connect channels

Utilizing cutting-edge technology from various cloud tools Image icon

● Configuration that makes full use of cutting-edge cloud-native technology

We design and deploy cloud-native infrastructure using modern technologies such as container orchestration, serverless architecture, and CI/CD pipelines.

AWS Resale/Payment by Invoice in Japanese Yen Image Icon

● AWS resale and invoice payment in Japanese yen

Upon request, we offer AWS resale and billing services in Japanese yen. If your company policy does not allow credit card payments, you can purchase AWS from Beyond and pay by monthly invoice. We also handle inquiries to AWS support on your behalf

Amazon Linux image

● Amazon Linux 2 Server Migration Solution


AWS's Linux OS, "Amazon Linux 2," will reach end-of-life (EOL) on June 30, 2025.

While it will still be possible to use server environments running Amazon Linux 2 after AWS ends support, various security risks will increase, such as the lack of security patches and updates. We recommend migrating your data well in advance.
AWS Partner Network (APN) image Select Tier Service Partner Image

● Beyond is an AWS Certified Select Tier Service Partner


The AWS Partner Network (APN) is AWS's global community partner program that provides business, technical, and marketing support to help businesses create innovative businesses using AWS.

Beyond is also a Select Tier Service Partner within the AWS Partner Network (APN), providing customer experience with AWS-trained and certified personnel.

Select Tier Service Partners are certified professionals who leverage all AWS services to the fullest, providing consulting or managed services to accelerate customers' and businesses' adoption of the AWS cloud.

* For details on Beyond's AWS cloud/server construction, operation, and maintenance services, please refer to the pages for [ AWS Construction, Operation, Maintenance, and Monitoring Services ] and [ AWS Operation Monitoring Services (24/7) ]

any of these"problems or situations"? Please contact us for a consultation!

  • Looking for technical assistance with AWS cloud services
  • I want to migrate from on-premises to AWS, but I don't have enough knowledge
  • I want 24/7 support via phone, email, and chat
  • Want to outsource the operation of large-scale web services
  • We want you to be able to respond to unexpected and irregular problems and failures
  • I want to entrust security operations such as unauthorized access countermeasures and vulnerability response to a company
  • We want to focus on developing our original services and concentrate our business resources
  • I want advice that takes into account system requirements, environment, and use cases
  • I would like to receive advice on automating AWS operations, etc
  • First of all, there is no one in the company who is in charge of cloud/servers

◆ Main technologies of Beyond AWS cloud integration ◆

We build, operate and maintain cloud environments using a variety of AWS services and products according to the specifications and functions of your systems and applications

Even if you are looking for a service or technology stack that has not yet been used, we have a system in place to always incorporate cutting-edge technologies, so we can select and promote the technology that is best suited to your system or application based on AWS best practices. If you have a request for a service or technology stack that is not listed here, please contact us separately

Computing

EC2

EC2 Auto Scaling

Lightsail

AWS Lambda

AWS Batch

Beanstalk

WorkSpaces

Database

Amazon RDS

Amazon Aurora

DynamoDB

ElastiCache

MemoryDB for Redis

Storage

Amazon S3

Amazon EFS

AWS Backup

AWS Storage Gateway

network

Route 53

Elastic Load Balancing (ELB)

CloudFront

AWS VPN

Direct Connect

Global Accelerator

Security

AWS WAF

AWS Shield

GuardDuty

Amazon Inspector

Amazon Cognito

AWS Config

AWS CloudTrail

container

Amazon ECS

AWS Fargate

Amazon EKS

application

Amazon SES

Amazon SNS

Amazon SQS

Amazon WorkMail

Developer Tools

CodeBuild

CodeCommit

CodeDeploy

CodePipeline

AWS X-Ray

others

CloudWatch

CloudFormation

Amazon Athena

Amazon Kinesis

GameLift

Step Functions

◆ Beyond AWS Cloud Integration Flow ◆

We estimate that it will take 10 to 15 business days from your request for AWS Cloud Integration to the completion of the work and preparation for operation and maintenance. We will provide you with an AWS cloud environment that is optimal for running your systems and applications, in accordance with the infrastructure configuration defined in the design and construction plan

In the operation and maintenance phase, we set up the necessary response items for daily AWS operation, maintenance, and monitoring. We aim to ensure stable operation of the cloud environment through an operation, maintenance, and monitoring system that is prepared for unforeseen circumstances, such as recovery responses for irregular system failures

  1. Check AWS requirements and specifications

    1. Check AWS requirements and specifications
    We will first discuss and confirm the requirements, specifications, and schedule for the AWS cloud environment that will serve as the platform for your system and applications, and then define the necessary infrastructure configuration
  2. Fill out the interview sheet

    2. Fill out the hearing sheet
    Based on the predefined AWS cloud environment requirements, fill in the required information such as the number of server hosts, specifications, OS/middleware, and monitoring alert notification destination
  3. Create an AWS server account

    3. Create an AWS account
    Create an account for AWS cloud services and assign login policies and set access permissions for the AWS cloud environment
  4. AWS Design and Construction

    4. AWS Design and Construction
    Based on the AWS service configuration information provided in the interview sheet, we will proceed with setting up the cloud environment and configuring subnets, security policies, etc
  5. OS/middleware settings

    5. OS/middleware settings
    We install and configure the OS, middleware, and modules that correspond to the system and application specifications. We also tune the middleware as needed
  6. Monitoring Server Connection Permission

    6. Monitoring Server Connection Permission
    We will configure port connections and SSH logins from the monitoring server and install monitoring agents for the AWS cloud/server environment that will be the target of operation, maintenance, and monitoring
  7. Server monitoring item settings

    7. Server monitoring item settings
    We will set up the monitoring items required for AWS operation and maintenance, such as Ping monitoring, URL monitoring, process monitoring, resource monitoring, etc. After the monitoring configuration is complete, we will perform a notification test of the monitoring alert
  8. Parameter sheet and configuration diagram provided

    8. Provide parameter sheets and configuration diagrams
    After AWS construction and monitoring configuration is complete, we will provide you with a parameter sheet and configuration diagram that lists the server settings, monitoring items, etc. After that, we will begin operation, maintenance, and monitoring
  9. AWS operation maintenance/monitoring started

    9. Start of AWS operation, maintenance and monitoring
    We have a technical support system with server engineers available 24 hours a day, 365 days a year, to provide operational support for AWS cloud/servers and handle any system problems that may arise

*The above work content and process are examples. The work content and process for construction, operation, and maintenance may vary depending on various conditions such as the specifications, functions, and configuration of the AWS cloud/server environment. Please contact us for details

AWS Cloud Integration FAQ

Can you design, build, and operate Kubernetes and Docker containers?

Yes, Beyond supports the design, construction, operation and maintenance of Kubernetes and Docker container environments

We have experience in designing, building, operating and maintaining the following container environments. Please contact us for details

◇ Amazon Elastic Container Service (ECS) + AWS Fargate
◇ Amazon Elastic Kubernetes Service (EKS) + AWS Fargate
◇ Google Kubernetes Engine (GKE)
◇ Alibaba Cloud Container Service for Kubernetes (ACK)
◇ Oracle Cloud Infrastructure Container Engine for Kubernetes (OKE)

● AWS Cloud Integration
● Kubernetes (k8s) Design, Construction, and Operation

Does it support server deployment and operation using AlmaLinux?

Yes, we also support the construction, operation and maintenance of cloud servers using the AlmaLinux OS

Alma Linux is an open source Linux distribution developed as a fork of RHEL (Red Hat Enterprise Linux), and is characterized by its compatibility with RHEL and CentOS

Please feel free to contact us for server data migration and replacement from CentOS

● Cloud server design and construction
● Cloud server operation, maintenance, and monitoring (24/7)
● Cloud server operation monitoring service (24/7) 
● Cloud server migration
● AlmaLinux OS server design and construction service
● CentOS server migration solution
● North American cloud server construction, operation, and maintenance

Are there any volume discounts for the monthly operation, maintenance and monitoring fees?

If the number of servers (hosts) or roles subject to cloud server operation, maintenance, and monitoring is large, volume discounts may be available

Please contact us via the inquiry form and speak with the person in charge

● Cloud server operation, maintenance, and monitoring (24 hours a day, 365 days a year)
● Cloud server operation monitoring service (24 hours a day, 365 days a year) 
● AWS operation monitoring service (24 hours a day, 365 days a year)

Please tell me the process for migrating server data

When migrating from your current server to the cloud, we will select the new cloud server to be introduced, thoroughly identify bottlenecks and risks during data migration, and determine the work process and schedule, including database and content data synchronization methods, system downtime, DNS switching work, and operation confirmation

Server data migration process (example)
Beyond Work 1. Hearing and Definition
2. Investigation of the Current Server Environment
* Connection information to the current server is required
3. Data Migration Schedule Adjustment
4. Design and Construction of the New Server Environment for Data Migration (Machine Setup, OS/Middleware Installation, etc.)
5. First Data Migration from Current Server to New Server (Full Data Import)
6. Service and System Operation Verification (First Time)
7. Second Data Migration from Current Server to New Server (Differential Data Import)
* System downtime for maintenance will be required
8. Service and System Operation Verification (Second Time)
9. DNS Server Record Switching and Destination Change
* Or performed by the customer
10. Creation of a Parameter Sheet for the New Server
Customer work 1. Schedule the data migration.
2. Apply for the new server.
3. Modify and upgrade the programs of the current service and system
. *Please take action as needed.
4. Create a maintenance page
. *This will involve system downtime, so please prepare as needed.
5. Switch DNS server records and change their destination.
*Or perform this via Beyond.
6. Verify the operation of the service and system.
7. Remove and cancel the current server.

* The server migration process outlined above is just one example. The method of server migration will vary depending on your system environment, and we will respond according to your specific needs.
* This service requires a separate fee for server data migration. Please see below for details.

● Cloud server migration

Is it possible to define system requirements for cloud server design & deployment?

Yes, we will listen to and advise you on the system specifications and security requirements of your services and applications, and define the prerequisites for your cloud server environment

However, please note that we do not hold frequent requirements definition meetings (participate in regular meetings) or create requirements definition documents

● Cloud server design and construction
● Cloud server operation, maintenance, and monitoring (24 hours a day, 365 days a year)
● Cloud server operation monitoring service (24 hours a day, 365 days a year) 
● Cloud server migration

Is emergency contact and technical support available by telephone 24 hours a day, 365 days a year?

Yes, Beyond's server engineers operate, maintain, and monitor cloud servers in three shifts, 24 hours a day, 365 days a year, so we are able to provide technical support over the phone, even in the early morning or late at night.Of course, we also provide technical support via email and chat

● Cloud server operation, maintenance, and monitoring (24 hours a day, 365 days a year)
● Cloud server operation monitoring service (24 hours a day, 365 days a year) 
● AWS cloud integration
● AWS operation monitoring service (24 hours a day, 365 days a year)

Is it possible to continue supporting the current server environment as is?

Yes, we can take over your existing cloud and server environment as is, and we will continue to operate, maintain, and monitor it. In this case, we will install and configure our own Zabbix monitoring server as standard

Additionally, if Beyond detects any problems with the configuration or performance of your infrastructure environment during its operation, maintenance, and monitoring, we will propose parameter reconfigurations and tuning to improve infrastructure operations

● Cloud server operation, maintenance, and monitoring (24 hours a day, 365 days a year)
● Cloud server operation monitoring service (24 hours a day, 365 days a year) 

How long does it take to apply for cloud server-related services and start using them?

◇ If you are taking over an already established cloud server or an existing system environment
, we can provide operation, maintenance, and monitoring services within approximately 7-10 business days after you place your order.

◇ When designing and building a new cloud server
, the new server environment will be built in approximately 10-15 business days after you place your order, and then operation, maintenance, and monitoring services will be available.

* Regardless of the pattern, once the monitoring settings on the cloud server are complete, we will provide you with a parameter sheet (settings information) for the server environment

*The above delivery dates are estimates only. Schedules and delivery dates may vary depending on the system configuration and circumstances. Please contact us for details

● Cloud server design and construction
● Cloud server operation, maintenance, and monitoring (24
hours a day, 365 days a year) ● Cloud server operation monitoring service (24 hours a day, 365 days a year) 
● AWS cloud integration
● AWS operation monitoring service (24 hours a day, 365 days a year)

What are the services provided by Beyond suitable for?

This service is suitable for companies that operate web services such as games, apps, e-commerce sites, media sites, and digital content, where speed and flexibility are particularly important and are directly linked to sales, companies that want to focus on content development and management, and companies that do not have a server administrator

Furthermore, companies facing such challenges tend to outsource their work to MSPs (managed service providers) like Beyond, which specialize in building, operating, maintaining, and monitoring cloud servers

● Cloud server design and construction
● Cloud server operation, maintenance, and monitoring (24
hours a day, 365 days a year) ● Cloud server operation monitoring service (24 hours a day, 365 days a year) 
● AWS cloud integration
● AWS operation monitoring service (24 hours a day, 365 days a year)
● Cloud server migration
● North American cloud server construction, operation, and maintenance

What are the items covered in cloud server operation, maintenance, and monitoring?

Our engineers are on-site 24 hours a day, 365 days a year to handle the operation, maintenance, and monitoring of your cloud servers, and we also provide rapid troubleshooting for any unexpected issues that may arise

We also analyze the operational status and trends of systems and applications, provide advice on potential future problems, and support the optimization of infrastructure configuration. By helping to prevent and improve operational problems before they occur, we can achieve more reliable cloud server operations

● Cloud server operation, maintenance, and monitoring (24 hours a day, 365 days a year)
● Cloud server operation monitoring service (24 hours a day, 365 days a year)

Cloud server operation, maintenance and monitoring support items

Cloud server basic support items
24/7 engineer support Email/phone/chat support First response to problems (alert notification/cause investigation)
Secondary response to failures (failure isolation/failure recovery) Cloud operation support (scaling instances, expanding disk volumes, creating IAM, etc.) Technical support/advice regarding cloud configuration and functionality
Cloud server operation and maintenance items Server restart (machine/OS/middleware) Adding and changing OS/middleware settings Security policy additions and changes
Adding and changing login user accounts Adding and changing IP address permission settings (including blocking invalid IP addresses) Adding and changing virtual hosts
Log acquisition (access.log/error.log, etc.) Server monitoring items / alert threshold addition/change Vulnerability fixes (version upgrades using package management tools such as yum)
*Best effort support
Middleware performance tuning
* Best effort or optional
Technical support/advice regarding OS/middleware (OSS)
*Best effort service
-
Cloud Server Monitoring Items Ping monitoring Port Monitoring Apache monitoring
SWAP monitoring Disk Monitoring CPU/LA monitoring
URL Monitoring Process Monitoring Performance Monitoring
Database Monitoring - -

* For any cloud server operation, maintenance, and monitoring requests other than those listed above, please contact us separately.
* The minimum contract period for this service is 3 months.

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