AWS operation monitoring service (24 hours a day, 365 days a year)

About AWS operation monitoring service (24 hours a day, 365 days a year)

Beyond's "AWS Operation Monitoring Service (24 hours a day, 365 days a year)" not only simply monitors AWS cloud/server environments, but also monitors day-to-day system operations and prevents sudden system troubles from occurring. We believe that taking measures is an important element.

By providing advice on anticipated future issues such as investigating system bottlenecks, improving performance through system optimization, and security vulnerabilities, we will achieve more reliable operational management of your AWS environment.

We specialize in 24-hour, 365-day operational monitoring of AWS environments used for web services and web systems such as games, apps, EC sites, media sites, and digital content.

Our experts, who have specialized knowledge and technology regarding cloud/servers, will minimize the downtime of your systems and applications and provide you with the benefits of reducing operating costs.

● Beyond is an AWS Certified Select Tier Service Partner.
We provide technical support for AWS operation monitoring services (24 hours a day, 365 days a year) based on our extensive AWS knowledge and technology.

◇ AWS Partner Solution Finder
◇ AWS construction, operation, maintenance, and monitoring services
◇ AWS Cloud Integration

We support optimization of cloud utilization

・I want to make inquiries whenever I need to, 24 hours a day, 365 days a year.
・I would like to make inquiries using various methods such as telephone and chat.
- I would like to be able to respond to an unlimited number of support inquiries.
・I would like technical support to be provided using a problem-solving approach.
- We hope for timely responses to issues that require early resolution, such as those that have a large impact on the system.
- I would like advice that takes into account the use case, environment, and requirements.
- We want to reduce unnecessary operational costs as much as possible.
・ I would like to receive knowledge that is familiar with various clouds and multi-clouds.
- I want to concentrate on developing the original service and creating business value. ...etc.

Contents of AWS operation monitoring service (24 hours a day, 365 days a year)

Beyond's ``AWS Operation Monitoring Service (24 hours a day, 365 days a year)'' provides a full support plan that integrates all of these support items. By entrusting cloud/server matters to server/infrastructure experts like Beyond, we eliminate the concerns and labor issues that customers and companies have regarding servers/infrastructure.

Of course, we also support AWS operational monitoring using the Amazon CloudWatch monitoring tool, as well as operational monitoring of AWS environments that are already in production.

● Cloud/server operation monitoring service (24 hours a day, 365 days a year)
● Cloud/server operation maintenance and monitoring (24 hours a day, 365 days a year)

Supported items for AWS operation monitoring (24 hours a day, 365 days a year)

After the monitoring settings for operational monitoring of the AWS environment used by the customer are completed, engineers will be on hand 24 hours a day, 365 days a year to handle cloud/server operation, maintenance, and monitoring on behalf of the customer. We can quickly troubleshoot even the worst situations.

We also analyze the operating status and trends of systems and applications, provide advice on possible future problems, and support optimization of system configurations. By helping you avoid and improve operational problems before they occur, we will realize more reliable cloud/server operations.

*If you have any requests for AWS operation monitoring other than those listed above, please contact us separately.
*The minimum usage period for this service is 3 months.