FAQ

FAQ

Please tell me the period from applying for cloud/server-related services to starting use.

◇ If you are taking over an already constructed cloud/server or a system environment that is currently in operation,
we can handle operation, maintenance, and monitoring within 7 to 10 business days after ordering the service.

◇ When designing and constructing a new cloud/server
- After ordering the service, we can construct a new server environment within 10 to 15 business days, and then provide operational maintenance and monitoring.

*For each pattern, as soon as the monitoring settings for the cloud/server are completed, we will provide you with a parameter sheet (setting information) for the server environment.

*The above delivery dates are for reference only. Schedules and delivery dates may vary depending on system configuration and circumstances. Please contact us separately for details.

● Cloud / server design and construction
● Cloud / server operation maintenance and monitoring (24 hours a day, 365 days a year)
● Cloud / server operation monitoring service (24 hours a day, 365 days a year)
● AWS cloud integration
● AWS operation monitoring service (24 hours a day, 365 days a year)