Is there a minimum usage period for cloud server operation, maintenance, and monitoring?
Yes, the minimum usage period for the service is three months from the start of operation. If you wish to cancel the service, please submit your cancellation request at least one month before the desired cancellation month
● Cloud server operation, maintenance, and monitoring (24 hours a day, 365 days a year)
● Cloud server operation monitoring service (24 hours a day, 365 days a year)
Can I pay for cloud usage fees such as AWS and Google Cloud (GCP) by invoice (bank transfer)?
Yes, Beyond will calculate the exchange rate each month and issue an invoice converted to Japanese yen. Of course, we also accept payments by bank transfer
In addition, Beyond will charge you a 10% monthly fee for card payment processing and cloud support processing on your monthly cloud usage fee
● Cloud Partners & Cloud Compatibility List
● Cloud Billing Agency & Implementation Support Services
Please tell me the payment method for the service
The standard is "closing on the last day of the month in which the service is delivered or used, with payment at the end of the following month." If you have a specific payment date, please contact us separately
How do I request a quote for a service?
our inquiry form Please feel free to contact us or inquire through
After confirming your inquiry, a representative will contact you within 1-2 business days (weekdays)
Is it possible to enter into a contract to use the service?
◇ For cloud server construction, operation, maintenance, and monitoring services,
"Server Support Terms of Use"the contract will be based on the terms of
◇ In the case of commissioned system development
, the contract will be concluded upon signing a separate development service contract.
Can you handle project requests from sole proprietors and freelancers?
Yes, Beyond also accepts project requests from sole proprietors and freelancers
However, since we mainly handle corporate transactions, we will handle requests from sole proprietors and freelancers only upon advance payment of the service fee (and after confirmation of receipt of the service fee)
Can you handle multi-layered business flows and projects?
We regret to inform you that Beyond does not accept projects in which the business flow or position is that of a third-tier contractor (third-tier subcontractor) or later
Are there any initial costs if I take over operation, maintenance, and monitoring from my own company or another company?
Yes, there is an initial fee from Beyond
Whether you are taking over a server environment from your own company or another company, the following initial tasks will be required
◇ Installation of Beyond's monitoring server (Zabbix) agent on the server environment to be monitored
◇ Setting of alert thresholds on the monitoring server
◇ Investigation of the existing server environment settings
● Cloud server operation, maintenance, and monitoring (24 hours a day, 365 days a year)
● Cloud server operation monitoring service (24 hours a day, 365 days a year)
● AWS operation monitoring service (24 hours a day, 365 days a year)
Are there any volume discounts for the monthly operation, maintenance and monitoring fees?
If the number of servers (hosts) or roles subject to cloud server operation, maintenance, and monitoring is large, volume discounts may be available
the inquiry form Please contact us via
● Cloud server operation, maintenance, and monitoring (24 hours a day, 365 days a year)
● Cloud server operation monitoring service (24 hours a day, 365 days a year)
● AWS operation monitoring service (24 hours a day, 365 days a year)
We are troubled by the rising cost of cloud services due to the weak yen
Most foreign cloud services require payments in USD (US Dollars), so they are greatly affected by exchange rates
To reduce your monthly cloud usage fees, we recommend that you consider the following methods
① Optimizing cloud resources
, deleting unnecessary cloud resources
, and optimizing and automating resources.
② Review your subscription plan
, utilize reserved instances
, and utilize spot instances.
③ Compare infrastructure services
, choose the right cloud provider
, and utilize on-premises infrastructure environments.
④ Strengthening cost awareness within the company
; improving cost awareness and providing training
; and reducing hidden costs.
● [Countermeasures against the weak yen] How to cut costs on cloud usage fees
What is Beyond's phone number?
For initial inquiries and contact regarding the introduction of Beyond's services,the inquiry formplease use
(Beyond keeps its main contact phone number private in order to focus on and improve the efficiency of its operations.)
Please rest assured that when you introduce or use Beyond's services, we will provide you with a dedicated phone number for inquiries and support
