China Unicom Japan-China network construction and operation services
China Unicom's Japan-China Network Construction and Operation Services
China Unicom provides communication services such as mobile phones, internet connections, SIM cards, and international calls in more than 30 countries around the world
We own over 40 submarine and land cable facilities around the world, and have built a global network backbone centered on China and Asia, including over 100 global POPs and over 10 global data centers, interconnecting global data centers and providing high-capacity data connections worldwide
Beyond's "China Unicom Japan-China Network Construction and Operation Service" provides customers with all-in-one full technical support for the introduction, design, construction and operation of wide area Ethernet, closed networks and Internet lines between Japan and China.
We support the optimization of cloud utilization
- I want to be able to make inquiries 24 hours a day, 365 days a year, whenever I need to.
- I want to be able to make inquiries using various methods, such as phone and chat.
- I want an unlimited number of support inquiries.
- I want technical support with a problem-solving approach.
- I want a timely response to issues that require a quick resolution, such as issues that have a large impact on the system.
- I want advice that takes into account the use case, environment, and requirements.
- I want to reduce unnecessary operational costs as much as possible.
- I want to receive knowledge that is thorough about various clouds and multi-clouds.
- I want to focus on my original service development and creating business value. ...etc.
China Unicom Japan-China Network Construction and Operation Service Details
We will listen to your needs regarding the scale of use of the services provided by China Unicom, current issues, and concerns regarding implementation, and then provide you with the optimal plan for you
After installing China Unicom services, we provide technical support to help you use the service more effectively. If you have any questions about the settings, functions, or operation of the service, please feel free to contact us
| China Unicom Japan-China Network Construction and Operation Items | 24/7 engineer support | Email/phone/chat support | First response to problems (alert notification/cause investigation) |
| Secondary troubleshooting (isolation of the problem/reporting the cause) | Network parameter sheet creation | Network Settings/Add/Change | |
| Access Control Settings/Addition/Changes | Support/advice regarding services and features | - |
* The support scope is limited to the cloud network (within the WAN) and the edge routers at each base. On-site equipment installation at customer bases is not covered.
* The minimum usage period for this service is 3 months.
