China Unicom Japan-China network construction and operation service
About China Unicom Japan-China network construction and operation services
China Unicom provides communications services such as mobile and internet connections, SIM cards, and international calls in more than 30 countries around the world.
We own over 40 submarine cables and land cable facilities around the world, and have built the backbone of a global network centered on China and Asia, including over 100 global POPs and over 10 global data centers around the world. We are developing interconnections of global data centers and large-capacity data connections globally.
Beyond's "China Unicom Japan-China Network Construction and Operation Service" provides customers with all-in-one, full technical support for the installation, design, construction, and operation of wide area Ethernet, closed area networks, and Internet lines between Japan and China. We will provide it to you.
| China Unicom Service Details | China Unicom service related |
|---|
We support optimization of cloud utilization
・I want to make inquiries whenever I need to, 24 hours a day, 365 days a year.
・I would like to make inquiries using various methods such as telephone and chat.
- I would like to be able to respond to an unlimited number of support inquiries.
・I would like technical support to be provided using a problem-solving approach.
- We hope for timely responses to issues that require early resolution, such as those that have a large impact on the system.
- I would like advice that takes into account the use case, environment, and requirements.
- We want to reduce unnecessary operational costs as much as possible.
・ I would like to receive knowledge that is familiar with various clouds and multi-clouds.
- I want to concentrate on developing the original service and creating business value. ...etc.
Contents of China Unicom Japan-China network construction and operation services
We will listen to the scale of use of the services provided by China Unicom, current issues, and concerns regarding implementation, and provide the optimal plan for the customer.
After implementing China Unicom's services, we provide technical support to help you use the services more effectively. If you have any questions regarding service settings, functions, or operations, please feel free to contact us.
| China Unicom Japan-China network construction and operation items | Engineers available 24 hours a day, 365 days a year | Email/phone/chat support | Primary failure response (alert notification/cause investigation) |
| Secondary failure response (failure isolation/cause report) | Network parameter sheet creation | Network settings/add/change | |
| Access control settings/add/change | Support/advice regarding services and functions | - |
*Support scope extends to the cloud network (WAN) and edge switches at each site.
On-site equipment installation work at customer locations is not covered. *The minimum usage period for this service is 3 months.
