Microsoft Azure construction, operation, maintenance, and monitoring services
About Microsoft Azure
Microsoft Azure is comprised of more than 200 products and cloud services designed to help businesses realize new solutions. Comprehensive, multi-layered security and extensive compliance support enable businesses and organizations to use cloud services securely and compliantly.
Comprehensive security includes security features such as virtual machine encryption, network security groups, Azure Active Directory, and Azure Security Center at multiple security layers for data, applications, infrastructure, and networks.
It also includes analysis tools such as security alerts, threat analysis, vulnerability diagnosis, log analysis, and regulatory compliance reports, and has many compliance certifications such as ISO, SOC, PCI DSS, and HIPAA, so it is not subject to specific industry regulations. Meet the security and compliance requirements you need to comply with.
It also seamlessly integrates with cloud services such as Windows Server and SQL Server, as well as Microsoft products, allowing you to build applications using the tools and frameworks of your choice across multiple clouds and on-premises domains. It becomes possible to execute.
About Microsoft Azure construction, operation and maintenance, and monitoring services
Beyond's "Microsoft Azure Construction, Operation, Maintenance, and Monitoring Service" provides all-in-one full technical support for Microsoft Azure cloud/server implementation, design, construction, migration, and 24/7 operation, maintenance, and monitoring. We will provide it to our customers.
Beyond specializes in the design and construction of cloud/server environments used for web services and web systems, such as games, apps, EC sites, media sites, and digital content, as well as 24/7 operation, maintenance, and monitoring. It is.
Our experts, who have specialized knowledge and technology regarding cloud/servers, will minimize the downtime of your systems and applications and provide you with the benefits of reducing operating costs.
We support optimization of cloud utilization
・I want to make inquiries whenever I need to, 24 hours a day, 365 days a year.
・I would like to make inquiries using various methods such as telephone and chat.
- I would like to be able to respond to an unlimited number of support inquiries.
・I would like technical support to be provided using a problem-solving approach.
- We hope for timely responses to issues that require early resolution, such as those that have a large impact on the system.
- I would like advice that takes into account the use case, environment, and requirements.
- We want to reduce unnecessary operational costs as much as possible.
・ I would like to receive knowledge that is familiar with various clouds and multi-clouds.
- I want to concentrate on developing the original service and creating business value. ...etc.
Contents of Microsoft Azure construction, operation and maintenance, and monitoring services
Cloud server design and construction
After the infrastructure design has been defined, including the number of cloud server hosts, their specifications, the OS/middleware versions to be installed, subnets, and security policies, the cloud server construction work will be carried out based on the contents of the infrastructure design
Once the initial construction of the cloud server is complete, we will provide you with a set of login and configuration information for the cloud server
● Cloud/server design/construction
| Cloud/server design/construction items | Cloud server configuration design | server machine setup | OS/middleware/module installation/configuration |
| Subnet/Security Policy Settings | Login user account settings | IP address permission setting | |
| Virtual host settings | Backup settings (internal backup) | Monitoring tool settings (Zabbix) | |
| Server parameter sheet creation | Email/phone/chat support | Cloud usage fee billing agency (Japanese yen/invoice payment) | |
| Server data migration *Optional | - | - |
*Please contact us if you have any requests regarding cloud server design and construction other than those listed above.
*Does not include work related to purchasing/installing domains, DNS, or SSL certificates.
Cloud server operation, maintenance and monitoring
After handing over the cloud server environment to the customer, our engineers will be on hand 24 hours a day, 365 days a year to operate, maintain, and monitor the cloud/server, and will also provide prompt troubleshooting for any unexpected situations that arise
We also analyze the operational status and trends of systems and applications, provide advice on potential future problems, and support the optimization of infrastructure configuration. By helping to prevent and improve operational problems before they occur, we can achieve more reliable cloud server operations
● Cloud/server operation maintenance/monitoring (24 hours a day, 365 days a year)
● Cloud/server operation and monitoring service (24 hours a day, 365 days a year)
| Cloud server basic support items |
Engineers available 24 hours a day, 365 days a year | Email/phone/chat support | Primary failure response (alert notification/cause investigation) |
| Secondary failure response (failure isolation/failure recovery) | Cloud operation support (instance scale adjustment, disk volume expansion, IAM creation, etc.) | Technical support/advice regarding cloud configuration/functions | |
| Cloud server operation and maintenance items | Server restart (machine/OS/middleware) | Add/change OS/middleware settings | Security policy addition/change |
| Login user account addition/change | IP address permission settings added/changed (including blocking of unauthorized IP addresses) | Virtual host addition/change | |
| Log acquisition (access.log / error.log etc.) | Server monitoring items/alert thresholds added/changed | Vulnerability response (version upgrade using package management tools such as yum) *Best effort support | |
| Middleware performance tuning *Best effort supported or optional supported | Technical support/advice regarding OS/middleware (OSS) *Best effort support | - | |
| Cloud Server Monitoring Items | Ping monitoring | port monitoring | Apache monitoring |
| SWAP monitoring | disk monitoring | CPU/LA monitoring | |
| URL monitoring | process monitoring | performance monitoring | |
| database monitoring | - | - |
* If you have any requests for cloud server operation, maintenance, or monitoring services other than those listed above, please contact us separately.
* The minimum usage period for this service is 3 months.
