Oracle Cloud (OCI) construction, operation, maintenance, and monitoring services
About Oracle Cloud and Oracle Cloud Infrastructure (OCI)
Oracle Cloud and Oracle Cloud Infrastructure (OCI) are designed using leading cloud technologies to meet the requirements of enterprise applications. We have the services and products you need to build, migrate, and run any system, including existing enterprise workloads, cloud-native applications, and data platforms.
In addition, Oracle Cloud and OCI offer unique service specifications and features, such as a free tier of 10TB/month of data transfer, significantly lower costs for cloud instances, and high IOPS performance for storage.
| Oracle Cloud service details | Oracle Cloud |
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About Oracle Cloud (OCI) construction, operation, maintenance, and monitoring services
Beyond's "Oracle Cloud (OCI) construction, operation, maintenance, and monitoring service" provides technical support for Oracle Cloud (OCI) cloud/server installation, design, construction, migration, and 24/7 operation, maintenance, and monitoring. We provide our customers with all-in-one full support.
Beyond specializes in the design and construction of cloud/server environments used for web services such as games, apps, EC sites, media sites, and digital content, as well as 24/7 operation, maintenance, and monitoring.
Our experts, who have specialized knowledge and technology regarding cloud/servers, will minimize the downtime of your web services and systems and provide you with the benefits of reducing operating costs.
● Beyond is an Oracle Cloud Certified Partner.
We provide support and technical assistance based on our extensive knowledge and technology for cloud/server construction, operation and maintenance of Oracle Cloud (OCI).
◇ Oracle Partner Network
We support optimization of cloud utilization
・I want to make inquiries whenever I need to, 24 hours a day, 365 days a year.
・I would like to make inquiries using various methods such as telephone and chat.
- I would like to be able to respond to an unlimited number of support inquiries.
・I would like technical support to be provided using a problem-solving approach.
・We hope for timely responses to issues that require early resolution, such as those that have a large impact on services.
- I would like advice that takes into account the use case, environment, and requirements.
- We want to reduce unnecessary operational costs as much as possible.
・ I would like to receive knowledge that is familiar with various clouds and multi-clouds.
- I want to concentrate on developing the original service and creating business value. ...etc.
Contents of Oracle Cloud (OCI) construction, operation, maintenance, and monitoring services
Cloud/server design, construction
After hearing details such as the number of cloud/server hosts, specs, versions of OS/middleware to be installed, subnets, security policies, etc., and defining the infrastructure design of the cloud/server, based on the contents of the infrastructure design, We will be working on building a cloud/server.
Once the initial construction of the cloud/server is completed, we will provide you with a set of login information and setting information for the cloud/server.
● Cloud/server design/construction
| Cloud/server design/construction items | Cloud/server configuration design | server machine setup | OS/middleware/module installation settings |
| Subnet/Security Policy Settings | Login user account settings | IP address permission setting | |
| Virtual host settings | Backup settings (internal backup) | Monitoring tool settings (Zabbix) | |
| Server parameter sheet creation | Support via email/phone/chat | Cloud usage fee billing agency (Japanese yen/invoice payment) | |
| Server data migration *Optional | - | - |
| [Initial fee] Cloud/server design and construction |
1 system: 120,000 yen (excluding tax) ~ |
*If you have any requests for cloud/server design/construction other than those listed above, please contact us separately.
*Does not include work related to purchasing/installing domain/DNS/SSL certificates.
Cloud/server operation maintenance, monitoring
After we hand over the cloud/server environment to the customer, we have engineers on hand 24 hours a day, 365 days a year to handle operation, maintenance, and monitoring of the cloud/server, and to respond to irregular situations that suddenly occur. We will quickly troubleshoot any problems.
We also analyze the operational status and trends of web services and systems, advise on problems that may occur in the future, and support optimization of system configurations. By helping you avoid and improve operational problems before they occur, we will realize more reliable cloud/server operations.
● Cloud/server operation maintenance/monitoring (24 hours a day, 365 days a year)
● Cloud/server operation and monitoring service (24 hours a day, 365 days a year)
| Cloud/server basic support items |
Engineers available 24 hours a day, 365 days a year | Email/phone/chat support | Primary failure response (alert notification/cause investigation) |
| Secondary failure response (failure isolation/failure recovery) | Cloud operation support (instance scale-up and scale-out adjustment, disk volume expansion, IAM creation, etc.) | Technical support/advice regarding cloud configuration/functions | |
| Cloud/server operation and maintenance items | Server restart (machine/OS/middleware) | Add/change OS/middleware settings | Security policy addition/change |
| Login user account addition/change | IP address permission settings added/changed (including blocking of unauthorized IP addresses) | Virtual host addition/change | |
| Log acquisition (access.log / error.log etc.) | Add/change server monitoring items/thresholds | Vulnerability response (version upgrade using package management tools such as yum) *Best effort support | |
| Middleware performance tuning *Best effort supported or optional supported | Technical support/advice regarding OS/middleware (OSS) *Best effort support | - | |
| Cloud/server monitoring items | Ping monitoring | port monitoring | Apache monitoring |
| SWAP monitoring | disk monitoring | CPU/LA monitoring | |
| URL monitoring | process monitoring | performance monitoring | |
| database monitoring | - | - |
| [Monthly fee] Cloud/server operation, maintenance, and monitoring (available 24 hours a day, 365 days a year) |
1 system: 39,800 yen (excluding tax) ~ |
*If you have any requests for cloud/server operation/maintenance/monitoring other than those listed above, please contact us separately.
*The minimum usage period for this service is 3 months.
