Is there a minimum usage period for cloud server operation, maintenance, and monitoring?
Yes, the minimum usage period for the service is three months from the start of operation. If you wish to cancel the service, please submit your cancellation request at least one month before the desired cancellation month
● Cloud server operation, maintenance and monitoring (24 hours a day, 365 days a year)
● Cloud server operation monitoring service (24 hours a day, 365 days a year)
Can I pay for cloud usage fees such as AWS and Google Cloud (GCP) by invoice (bank transfer)?
Yes, Beyond will calculate the exchange rate each month and issue an invoice converted to Japanese yen. Of course, we also accept payments by bank transfer
In addition, Beyond will charge you a 10% monthly fee for card payment processing and cloud support processing on your monthly cloud usage fee
● List of cloud partners and cloud support services
● Cloud billing agency and implementation support services
Please tell me the payment method for the service
The standard is "closing on the last day of the month in which the service is delivered or used, with payment at the end of the following month." If you have a specific payment date, please contact us separately
How do I request a quote for a service?
Please feel free to contact us using the inquiry form
After confirming your inquiry, a representative will contact you within 1-2 business days (weekdays)
Is it possible to enter into a contract to use the service?
◇ For cloud server construction and operation/maintenance/monitoring services,
the contract will be based on the contents of " Server Support Terms of Use "
◇ In the case of contracted system development
, a separate development outsourcing contract will be concluded.
Can you handle project requests from sole proprietors and freelancers?
Yes, Beyond also accepts project requests from sole proprietors and freelancers
However, since we mainly handle corporate transactions, we will handle requests from sole proprietors and freelancers only upon advance payment of the service fee (and after confirmation of receipt of the service fee)
Can you handle multi-layered business flows and projects?
We regret to inform you that Beyond does not accept projects in which the business flow or position is that of a third-tier contractor (third-tier subcontractor) or later
Are there any initial costs if I take over operation, maintenance, and monitoring from my own company or another company?
Yes, there is an initial fee from Beyond
Whether you are taking over a server environment from your own company or another company, the following initial tasks will be required
◇ Installation of the agent for Beyond's monitoring server (Zabbix) in the server environment to be monitored
◇ Setting the alert threshold for the monitoring server
◇ Investigation of the settings of the existing server environment
● Cloud server operation, maintenance and monitoring (24 hours a day, 365 days a year)
● Cloud server operation monitoring service (24 hours a day, 365 days a year)
● AWS operation monitoring service (24 hours a day, 365 days a year)
Are there any volume discounts for the monthly operation, maintenance and monitoring fees?
If the number of servers (hosts) or roles subject to cloud server operation, maintenance, and monitoring is large, volume discounts may be available
Please contact us using the inquiry form
● Cloud server operation, maintenance and monitoring (24 hours a day, 365 days a year)
● Cloud server operation monitoring service (24 hours a day, 365 days a year)
● AWS operation monitoring service (24 hours a day, 365 days a year)
We are troubled by the rising cost of cloud services due to the weak yen
Most foreign cloud services require payments in USD (US Dollars), so they are greatly affected by exchange rates
To reduce your monthly cloud usage fees, we recommend that you consider the following methods
① Optimization of cloud resources
, deletion of unnecessary cloud resources
, optimization and automation of resources
② Review your subscription plan
, utilize reserved instances
, and utilize spot instances
3. Compare infrastructure services
, choose cloud providers
, and use on-premise infrastructure.
④ Strengthening cost awareness within the company
, improving cost awareness and training
, and reducing invisible costs
● [Countermeasures against the weak yen] How to cut costs on cloud usage fees
What is Beyond's phone number?
If you are considering introducing Beyond's services for the first time, please use
the inquiry form (At Beyond, we do not disclose the main contact phone number in order to focus on work efficiency.)
Please rest assured that when you introduce or use Beyond's services, we will provide you with a dedicated phone number for inquiries and support
