[Employee Interview] What kind of work does pre-sales in the technical sales department do?

This is Fujisawa from the PR department, and I'm looking forward to the Tokyo Game Show, which will be held for the first time in three years

Beyond is currently"Presales" teamactively recruiting for its

Pre-sales is a job that requires not only sales skills but also knowledge of IT technology

Since you will be acting as a bridge between customers and in-house engineers, you will need not only the ability to communicate with customers, but also the ability to communicate closely with engineers

Beyond's pre-sales team consists of these three people from the Technical Sales Department

▲ From left: Ohara, Nakagawa, Nakauchi

with members of the Technical Sales Department"What kind of person is suited for pre-sales at Beyond?"we delved into the question,

Interview with the Technical Sales Department

-First, please introduce yourselves

Nakauchi:I'm Nakauchi, the head of the Technical Sales Department. Normally, I don't go out and make sales calls myself; instead, I mostly work in a style where I make proposals in response to referrals or inquiries.

Ohara:My name is Ohara, and I work in the Technical Sales Department. I belong to the Marketing Section within the Sales Department, and my sales work style is the same as Nakauchi's. The main work of the Marketing Section is to create new service pages on Beyond's website, plan products, exhibit at trade shows, and manage social media accounts.

Nakagawa:I'm Nakagawa from the Technical Sales Department. My job responsibilities are pretty much the same as Nakauchi-san and Ohara-san's, but I do a lot of odd jobs. IBiyomaru Channelalso appear on

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-What kind of people does the Technical Sales Department look for?

Nakauchi:First of all, someone who can think for themselves and take action. And since it's sales, someone who won't be disliked by others. It's okay if they're disliked within the company, but I'd prefer they not be disliked by customers (laughs). In terms of skills, someone with IT knowledge and server knowledge is desirable, what do you think?

Ohara:It's good to have some basic knowledge and manners in sales.

Nakagawa:It's more about general common sense than sales skills, I don't think it's really about sales skills. It's more about being a responsible member of society.

Nakauchi:Also, there are target figures, although they aren't quotas, so I want you to think for yourselves about what you need to do to achieve them and take action.

Ohara:What makes it a bit more challenging compared to other sales jobs is that Beyond has a lot of services, and it's not a sales job where you just say "here you go" and sell a set product. You often have to use your brain to combine different products and make proposals, so it requires a lot of thinking.

Nakagawa:I might be a little unusual, but I think it would be interesting if someone who is a type of person that we don't currently have in this company, in a good way, joined us. I like people with strong personalities, and it would be great if there was someone who could utilize that in their work. And of course, I want to work with people who are fun to talk to and who I find interesting.

-Is there anything you would like new employees to do first?

Nakagawa:Rather than jumping straight into talking with customers, I think the top priority should be getting them to learn about cloud computing and services. Like, what kinds of services are there, and what each service is for. Because you can combine them all to ultimately create a single product.

Nakauchi:That's right, if you don't have that knowledge, you won't be able to have a conversation with a customer when you suddenly meet them face-to-face.

Nakagawa:So, rather than calling myself a salesperson, I think "engineer" is a more fitting description.

Nakauchi:That's true, technical knowledge is overwhelmingly more important than sales skills. You don't even need the skill to set up appointments. So if you're joining without experience, you'll probably have to study a lot, and there's no point in working hard for a day or two, so I think the most important thing is whether you can build up your knowledge day by day.

-When do you feel that your work is rewarding?

Nakauchi:Whether it's Borusho (Ohara) or Nakashin (Nakagawa), I feel like we get along well, and it's fun working with them. It's incredibly enjoyable to work towards the same goal with them. More than technical skills or sales skills, whether we get along is probably the most important thing (laughs). If you're having fun working with someone, results become secondary. Also, I think it's a job that helps people. In our daily lives, we see our customers' products and services a lot, don't we? I feel proud that our customers' services are a part of our daily lives.

Nakagawa:I definitely relate to that. Also, we deal with various server-related problems on a daily basis, and our in-house engineers handle them, and we ourselves believe that the quality of their service is excellent. So even when I'm doing sales, I feel like I'm selling something really good, and even after the system goes live, the engineers provide support that makes our customers happy, so I often feel a sense of accomplishment.

Ohara:Sales is a job where you have to learn a lot, so if you keep at it, you can acquire knowledge at an engineer level. You can become a salesperson who can work anywhere in the domestic IT industry, so I think that's what makes it rewarding for people who work in this field.

-Specifically, what knowledge is required? Is it knowledge of the cloud/servers?

Ohara:Knowledge of infrastructure. Things like Linux and databases. In the IT industry, all sorts of web services are constantly emerging, but I think infrastructure sales are probably a universal skill within the IT industry. It uses technologies that don't change much no matter what era you go through, and at the core of that are servers, networks, and databases. If you have a solid grasp of those, you can apply that knowledge to other IT businesses. So, the technical sales department often focuses on studying servers, networks, and databases and then makes proposals to customers. The key point is that by becoming strong in infrastructure, you'll never be out of work as an IT salesperson.

-Finally, please give a message to those reading this article

Nakagawa:Although it's a sales position, I think it's a great job for people who enjoy studying technology, so if you're interested, we'd love for you to apply for a pre-sales position at Beyond.

Ohara:We would love to have people with a pioneering spirit join us. Please break new ground.

Nakauchi:We want people who can get along with us. People who are on the same wavelength. We want you to speak honestly during the interview. You may learn a lot, but I think it will be hard to get there, so we want positive people who can enjoy their work.

We are looking for people who want to compete in the IT industry as pre-sales staff!

That concludes the interview with the Technical Sales Department!

Beyond's pre-sales work requires not only sales skills but also technical knowledge, so there's a lot to remember and you may struggle at first. However, with experience, you'll be guaranteed to become a valuable asset in the IT industry. If you want to become a master of both sales and IT technology, why not try working in our technical sales department?

Beyond Recruitment Site (Pre-sales Recruitment Information Page)

Wantedly job page

This is Fujisawa from Public Relations