Why Beyond values ​​communication

There's something I've been thinking about lately.
It's that I want Beyond to remain a company where people can have "normal discussions."
When we talk about "discussions," we might have an image of arguing with someone in a conference room, something that makes us a little tense. But what I mean here is something more everyday. A
, "Isn't there another way to look at it?" or
"It seems like there are other options besides this approach,"
without being overly cautious.
Not to win or to negate the other person, but "to be able to put your thoughts on the table." I want our organization to have that kind of atmosphere.
Everyone has opinions and things they feel uneasy about when they're working. But when it comes to putting them into words, it suddenly becomes difficult. "What if I'm wrong?" "I don't want to spoil the mood"—I think those are perfectly normal thoughts.

An organization where you can express dissenting opinions to the president

It's a common saying that people become hesitant to voice their opinions, especially when you're in the position of "CEO." And I think that's actually quite natural.
But the managers and leaders at Beyond are very open to giving me their opinions. They don't hesitate to say things like, "I don't think that's right," or "I think there's another way to look at it."
To be honest, this is incredibly helpful.
I get perspectives I wouldn't have noticed on my own, and it often makes me change my mind and realize there's a better way. I believe that the accuracy of the company's decisions improves through this kind of accumulation of feedback.
And the reason this is possible is because the managers and leaders themselves create an atmosphere where it's easy to speak up within their teams. I hope that attitude spreads throughout the entire organization.

Are people who can engage in debate at a disadvantage?

Being able to articulate your thoughts has its advantages and disadvantages.
The advantages are clear: when a problem arises, you can discuss "how to fix it" rather than "who is to blame." As a result, work moves forward more easily. People who can speak with reason are trusted both inside and outside the company, are invited to important meetings more often, and have more autonomy.
On the other hand, it's not easy.
You have to think for yourself and choose your words carefully. To be honest, there are many situations where it's easier to just stay silent and let things go. You might find yourself becoming the mediator or explainer, and think, "Why me?" In some cases, you might even be seen as "argumentative" (I'm not one to talk).
Nevertheless, whether within the company or with clients, "saying nothing" is almost never the best solution.

Ultimately, IT is a service industry

At Beyond, we value "communication" as one of our core values.
However, this doesn't mean "let's all get along." Nor does it mean "engineers must be good at talking."
As engineers, technical skills are a given.
But we don't want people to be "technically proficient" only. This is because, at its core, our IT work is a "service industry that uses technology."
Servers, systems, and code are all merely "means." Beyond them, there are always the customer's challenges and what they want to achieve. If you don't understand that, no matter how technically correct you create something, it's difficult to make it a "truly useful service."

Rather than finding the answer, put it on the table

Within the company, I put into words what I'm thinking and what I feel is wrong.
Outside the company, I don't just accept customer requests at face value, but I take a step further and say, "Isn't the real problem here?"
Of course, there are things that are difficult to say. There are times when it's easier not to touch on the subject. Even so, I want to communicate what I believe is necessary, after carefully considering "how to communicate it."
Giving an opinion isn't about finding the right answer or winning. It's about "putting your thoughts on the table." From there, you don't have to bear the burden alone. I believe that we can transform things into better proposals and decisions through discussion and communication. I
don't want to do anything flashy. I
just want to be a company where people can say what needs to be said and listen carefully to what needs to be heard. I want to be a company where these basic things run smoothly.
Technology alone cannot create a good service.
That's why Beyond wants to continue to be a company that values ​​discussion and communication.

Beyond "debate."

At Beyond, we aspire to be more than just a group of technologists; we want to be a team that creates new value through dialogue. You can find more information about our business and company profile here

About Beyond Co., Ltd