Acronis Backup Cloud backup construction and operation service
About Acronis Backup Cloud
Acronis Backup Cloud is a cloud-based backup service that enables you to back up and protect systems and data in any environment, whether on-premise, on a virtual server, or in the cloud, including files, folders, databases, and OS images
Additionally, Acronis Backup Cloud's AI/ML-based technology proactively protects data from ransomware attacks, ensuring constant data availability and enabling rapid data recovery
We provide backup and restore services for all systems and applications, including server environments such as Windows, Oracle, and Linux, as well as cloud environments such as Microsoft Azure VM and Amazon EC2. You can also specify the backup destination region (data center) to use storage in a domestic or overseas region and perform the backup
About Acronis Backup Cloud Backup Construction and Operation Service
Beyond's"Acronis Backup Cloud Backup Construction and Operation Service"provides customers with all-in-one, full technical support for Acronis Backup Cloud, from implementation and design to construction and operation.
● Beyond is an Acronis Certified Service Provider.
We provide technical support for backup system construction and operation based on our extensive knowledge and expertise in Acronis Backup Cloud.
We support the optimization of cloud utilization
- I want to be able to contact support anytime, anywhere, 24/7, 365 days a year.
- I want to be able to contact support using various methods, such as phone and chat. -
I want unlimited support inquiries.
- I want technical assistance with a problem-solving approach.
- I want timely responses to issues that require early resolution, such as those with a large impact on the system.
- I want advice that takes into account use cases, environments, and requirements.
- I want to reduce unnecessary operational costs as much as possible.
- I want to receive knowledge from experts familiar with various clouds and multi-cloud environments.
- I want to concentrate on developing our core services and focus on creating business value. ...etc.
Acronis Backup Cloud Backup Construction and Operation Service Contents
We will listen to your Acronis Backup Cloud usage, current challenges, and concerns about implementation, and provide you with the optimal plan for you
After installing Acronis Backup Cloud, we provide technical support to help you make the most of Acronis Backup Cloud. If you have any questions about backup settings, features, or operations, please feel free to contact us
| Acronis Backup Cloud Backup Setupand Operation Items | 24/7 engineer support | Email/phone/chat support | Login user account creation/addition/change |
| Add/Modify Acronis parameters | Technical support/advice regarding cloud configuration and functionality | Cloud usage fee billing service (Japanese yen, invoice payment) |
* For support requests other than those listed above, please contact us separately.
* The minimum contract period for this service is 3 months.
