What to do when you receive a G Suite "Device Policy Violation Notice"

This is Kida from the Content Business Department ヽ( ´￢`)ノ

The other day, when I tried to view Google Calendar (app version) on my iPhone, I a "Device Policy Violation" message and had a really hard time. I searched and looked into it, but I couldn't find any articles with a solution...

Just when I was about to give up, I tried logging in again, just in case, and the problem was solved quite easily, so I would like to write down the solution here for anyone who finds themselves in a similar situation

 

The dreaded "Device Policy Violation Notice" that suddenly appeared

It was around last week, I remember, when I was out and about, trying to check my schedule as usual, I opened the Google Calendar app on my iPhone and saw a message that read, "Device Policy Violation Notice."

{Huh? What is this...?

The account I was trying to check my schedule on was a G Suite account, so I panicked, wondering if I had done something wrong. "Is it a violation? Is it a violation of policy? Is it something like unauthorized access?"

 

Try searching for "Device policy violation notice"

I searched for "notice regarding device policy violation" and looked at various articles, and found several that said things like, "I logged in as a G Suite administrator, had the device deleted through device management, and then logged in again, and it seemed to be fixed."

Moreover, this seems to be a common phenomenon with G Suite

For now, I tried deleting the iPhone login from G Suite device management under G Suite management and logging in again

It was impossible after all

 

If you look closely, you'll notice it says "passcode."

I had given up, thinking, "Oh well, never mind," but if I can't install the Google Calendar app because it violates device policy, then naturally I can't check my Gmail either

This is really inconvenient... I tried logging in again, but it still didn't work..

It doesn't work even if I close the app or power cycle the iPhone

 

I read the error again and finally realized what it was

It says you need to set a passcode!!!

 

Speaking of which, I use an iPhone X, and a few days ago the Face ID authentication broke, so I turned off the passcode because it was a hassle to have to enter the passcode every time I opened my iPhone

 

Try turning your iPhone passcode back on

It seems too clever to turn off the passcode and not be able to access my G Suite account... I was skeptical and wondered if such a thing was even possible, so I decided to reset the passcode on my iPhone

Go to [Settings ≫ Face ID & Passcode] and set it to [Turn Passcode On]

After setting the passcode, log in again

Once you've set the passcode, open Google Calendar..

The calendar icon was flipping along just like usual! I was so impressed! And of course, I was able to confirm that I was logged in to Gmail too!!

As you said, it seems the problem was with the passcode

 

summary

The reason I didn't immediately realize that I couldn't log in because I turned off the passcode was because

① This message didn't appear immediately after I turned off the iPhone passcode.
② I didn't close the apps I had open on my iPhone every day, so when I suddenly decided to close and restart it, my Google Calendar wouldn't appear, which panicked me.
③ I didn't read the message properly (it said I needed to enter a passcode).
④ I couldn't find an article that solved the
. ⑤ I didn't expect that the settings on my iPhone would prevent me from logging in to my Google account. ⑥ I
underestimated the intelligence of G Suite.

But that's the main reason

The error message is very helpful, so I'll have to read it carefully from now on. Also, never assume anything

This will allow me to continue enjoying a comfortable G Suite life

 

If you're in the same situation and can't find a solution, be sure to check this out!