The results of the internal survey on remote work/telework (work from home) have been released!

Hello, this is Sakashita from the management department.

Due to the impact of last year's COVID-19 outbreak,

Our company also offers remote work/telework (working from home). (Hereafter, we will refer to this as telework.)

It's been almost a year since we started teleworking

I feel like I'm gradually getting used to this teleworking style!

In this situation, I think many people are wondering, What is the situation regarding telework at other companies?

This time, I would like to share the results of an internal survey I conducted last year!

When actually working, is there any difference from when you work in the office? How is work efficiency improved?

I've heard a lot of different things, so I'll share them with you

First, a rough overview of the employee composition

Roughly speaking, the structure is something like this!

*Number of employees as of last year

Before the survey results!

Is teleworking okay in your company?

Our company has implemented flextime and has also implemented remote work system

We are taking measures to ensure smooth and safe operation

Even when we first switched to teleworking due to the effects of COVID-19, there wasn't much confusion within the company

Please see below for details about our telework initiatives

Regarding measures regarding the new coronavirus [8/17~]

Is everyone working from home?

Everyone working remotely means that we have to carry out the work that needs to be done in-house to run our business,

Since we are not completely paperless, employees may come to the office as needed, or staff may only come in for short periods of time

However, most employees are working from home, so even if they do come to the office, only a few people come in each day

Even if someone is present, we work in an empty conference room or work at a distance from each other,

We are taking care to create an environment that avoids the three Cs and close contact with other companies

Survey results revealed!!

While many members feel satisfied with the teleworking system

It seems that there are quite a few members who feel that working in the office is better than teleworking

Let's take a look at the reasons why each person answered that way

What are the benefits of using telework?

・Reduction of travel time (15 comments) ・Ability to concentrate on work (8 comments)

・More time with family (4 cases) ・More time to do housework (4 cases)

・You can get more sleep (2 reviews) ・You can do household chores in your spare time

・I was able to see areas where I was lacking in my work. ・I can hold meetings online so I don't have to go out

・Work efficiency has improved. ・The amount of work required for inserting documents has been reduced, so I can concentrate on my work

・Being able to get to work quickly when needed ・Being able to take breaks quickly and relax, etc...

As expected, many people said that their commute time had decreased

For me personally, I think it was a huge benefit to no longer have to commute and be able to use that time for other things

Other than that, there were various other reasons I can concentrate on my work and my work efficiency has improved" and " I can do housework in my spare time"

What difficulties have you encountered while working remotely?

・Difficulty switching between work and personal life (5 comments)

I don't know what other departments are doing

・It is difficult to discuss work-related matters (communicating information verbally takes longer than face-to-face communication)

・You have to search for this person once

・Lack of communication/difficulty in communication (5 cases)

- Understand the status of members

・Lack of exercise (2 cases)

・The timing and method of asking questions are more difficult than in person, etc.

As expected, when it comes to working from home, many people said that it is difficult to switch between work and personal life

also other comments about communication

We are experimenting with various methods, such as using chat tools, to improve things at our company

What I feel most is that I'm not getting enough exercise because I have fewer opportunities to move around due to commuting etc. (laughs)

How productive is teleworking?

First, in response to the question, "How was your productivity when using telework?"

The majority they are just as productive they are working from home or in the office

Why did you feel more productive?

・I can concentrate on my work and I no longer have to commute 1 hour and 30 minutes each way

・Travel time has been cut and the number of meetings has increased

・It reduces the amount of work required for inserting, so you can proceed with the tasks you should be doing

To be able to concentrate and work alone

I add up the time I spend commuting and other related

There are many opinions that are the same as the good points of using it,

You can concentrate on your work alone , or you can use the time saved by not having to travel .

It seems that a big factor is the change in how we use our time

Why did you feel less productive?

・I often find myself spacing out when I'm alone

・Stiff shoulders

Hard to switch on and off

・Lack of concentration

As text-based communication such as Chatwork increases, communication loss has increased

etc...

There were also some negative comments such as:

Judging from the opinions, many things can be improved by improving the environment and making some adjustments when working!

Looking at productivity overall, only a small number of people said that their work efficiency had decreased!

Mental health

Regarding mental health, many people said that "not much has changed," followed by "I have become somewhat unstable."

Why did you feel unstable?

・I'm starting to feel tired of talking through a screen

- Anxiety about work due to difficulty in discussing work-related issues

Stress from staying at home all the time

I don't go outside so I can't get sunlight

In addition to the lack of direct communication, I feel lonely because I live alone.

・There were several times when I didn't understand something about my work and I didn't know who was available, so it took a while before I could ask

It's not unstable, but sometimes it's hard to stay motivated

It seems that rather than being a work-related issue, not leaving the house is having an impact on health and other things..

There also seemed to be some concerns about communication

I think this is an issue that can be resolved both within the company and by individuals, so I think our next challenge will be to consider various options!

Tips for teleworking

We also asked each person what kind of ideas they have for working remotely!

・To switch ON/OFFDress the same as when you go to the office

-Wake up at the same time as you commute to work

・Improve your posture

・Get up from your seat frequently even outside of break times to avoid sitting still

・We have created a good working environment

・Whenever I have a request for someone on my team, I try to write it down in chat so that people from other departments can see it

・Try to avoid relying solely on words by sharing your screen as much as possible

-Reply to chats as quickly as possible

・If you have something you want to ask, send a summary of the main points you want to discuss in advance via chat

etc...

The opinions posted here are just a few,

We will take care of things like improving the work environment, ensuring time for relaxation and breaks, switching on and off, implementing routines, and internal and external communication .

I think everyone is making various efforts and actively working remotely!

Future use of telework

Approximately 90% of people want to continue teleworking even after the COVID-19 pandemic is over!

It seems that many people want to continue teleworking even after the coronavirus pandemic is over

Going forward, there may be a demand for workplace environments that allow employees to choose between working in the office or teleworking depending on their circumstances and preferences

Our company has introduced a remote work system , so we hope to continue actively working remotely in the future!

 

However, as we continue to use telework in the future,

I feel that there are various challenges, such as employee management, security measures, and environment construction

In order to solve these issues, we are introducing systems and establishing internal rules

We will actively consider this within the company, with an eye towards improving work efficiency and reducing costs!

summary

I feel that the impact of the COVID-19 pandemic a huge change

I think that more and more companies will continue to adopt the "telework/remote work" style of working, which does not depend on the location of work!

In this survey, we introduced the good and bad points of teleworking

I think what makes a job satisfying is different for each person!

I hope this helps you decide whether teleworking or working in the office is right for you

 

If you are having trouble with teleworking or would like to continue using it in the future,

Our company also hosts study sessions on remote work, so

If you are interested, please join us!

 

It has been several months since we conducted the remote work survey last year, so

I would like to conduct another survey and ask different questions, and share the results with people outside the company again like this

See you next time!

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The person who wrote this article

About the author

Yurie Sakashita

Joined the company in 2014.
Belongs to the management department. As the administrative department (back office department), we handle all internal operations such as general affairs, human resources, labor, and accounting.
As a recruiter, I have the opportunity to talk to students, so if you are interested in Beyond, please talk to me.