Other Frequently Asked Questions

FAQ

What kind of company is Beyond?

Our business is centered around technical support services that involve building and operating server infrastructure on behalf of our customers using various cloud platforms such as AWS, Google Cloud (GCP), and Azure.
(Businesses that provide services like Beyond are also known as "Managed Service Providers (MSPs)" or "Cloud Integrators.")

Customers often contact Beyond in cases where they say, "We can implement and develop programs in-house, but we only build servers part-time or don't know anything about them," or "We simply don't have enough work resources," and we help them with tasks such as server construction and operation and data migration

Although the term "IT technology" encompasses a wide variety of technical fields and areas, the workings of servers in particular are "generally invisible and difficult to imagine."

For such people, we believe that one of the services Beyond provides is to "provide an easy-to-understand image of what a server is, so that it feels more familiar to them."

*In addition to the cloud server construction and operation services mentioned above, Beyond also undertakes contract development of web systems/applications, as well as providing in-house developed and operated web services

● Beyond's thoughts

Please tell us about the strengths, features, and areas of expertise of your service

Founded in 2007 as the server division of a mobile content provider, the company boasted "more than 8 billion page views per month." It has steadily grown step by step to this day, focusing on physical server hosting and housing services

Due to this historical background, Beyond's cloud server construction, operation and maintenance, and system development specializes in the design, construction, and migration of cloud servers for large-scale web services such as games, apps, e-commerce sites, media sites, and digital content, as well as 24/7 operation, maintenance, and monitoring

Based on our knowledge and technology in infrastructure construction and operation up to now, we support scaling and parameter tuning for large-scale infrastructure environments ranging from tens to hundreds of units

Furthermore, in order to respond to rapidly changing markets and needs, Beyond has formed partnerships with many cloud vendors, both domestic and overseas, which allows it to handle the construction and operation of a variety of cloud servers in a multi-cloud manner

● Cloud server design and construction
● Cloud server operation, maintenance and monitoring (24 hours a day, 365
days a year) ● Cloud server operation monitoring service (24 hours a day, 365 days a year)
● AWS cloud integration
● AWS operation monitoring service (24 hours a day, 365 days a year)
● Cloud server migration and transfer
● List of cloud partners and cloud support

Is it possible to visit your company or have a face-to-face meeting?

Yes, we can visit you directly to discuss and make proposals

Depending on your location and schedule, we can also accommodate meetings using web meeting tools such as Zoom and Google Meet

Is there any security certification from an external auditor?

we have obtained certification for ISMS (ISO/IEC 27001:2013) in order to continue providing our customers with highly reliable and secure services

Do you have a resale partner system (resale/agency system)?

Although we do not have a resale or agency system in place, there are many cases where website production companies and system development companies propose and introduce Beyond's various services to their clients (end users) when proposing services such as cloud server construction and operation and maintenance

Could you please fill out a security check sheet?

We can provide you with a security checklist for our basic information security policy, based on the international third-party certification standard " ISMS (ISO/IEC 27001:2013)

Please note that if you would like us to fill out a security checklist of your choice, there will be an additional fee

Can you handle multi-layered business flows and projects?

We regret to inform you that Beyond does not accept projects in which the business flow or position is that of a third-tier contractor (third-tier subcontractor) or later

Can I participate in a competition?

Unfortunately, Beyond does not prepare RFPs (requests for proposals) or proposals for participating in competitive projects

However, we can provide you with Beyond's service materials and resources for documents that you create and submit

What is Beyond's phone number?

If you are considering introducing Beyond's services for the first time, please use
the inquiry form (At Beyond, we do not disclose the main contact phone number in order to focus on work efficiency.)

Please rest assured that when you introduce or use Beyond's services, we will provide you with a dedicated phone number for inquiries and support