Other Frequently Asked Questions

FAQ

What does Beyond do?

What does Beyond do?

We mainly provide technical support services for constructing and operating server infrastructure on behalf of our customers using various cloud platforms such as AWS, GCP, and Azure.
(Businesses that provide services like Beyond are also called "managed service providers (MSPs)" and "cloud integrators.")

In cases where our customers say, ``We can implement and develop programs in-house, but we are building servers with one hand, or we don't know,'' or ``Our company simply doesn't have enough work resources.'' We often ask Beyond to help with tasks such as server construction and operation and data migration.

Although there are various technical fields and areas that can be collectively referred to as "IT technology," server mechanisms in particular are "generally invisible and difficult to imagine."

For such people, we believe that one of the services that Beyond provides is to provide an easy-to-understand image of the server so that they can feel familiar with it.

*At Beyond, in addition to the cloud/server construction and operation services mentioned above, we also undertake contract development of web systems/apps and provide web services developed and operated in-house.

● Beyond's thoughts

Please tell us about the strengths, features, and areas of expertise of your service.

Please tell us about the strengths, features, and areas of expertise of your service.

Founded in 2007 as the server division of a mobile content provider that boasted "more than 8 billion page views per month" at the time of its founding, the company has continued to steadily advance step by step to this day, focusing on physical server hosting and housing services. We have a history of doing so.

Because of this historical background, Beyond's cloud/server construction, operation and maintenance, and system development is focused on designing, building, and developing cloud/servers for large-scale web services such as games, apps, EC sites, media sites, and digital content. We specialize in migration, 24/7 operation maintenance/monitoring.

Based on the knowledge and technology of infrastructure construction and operation to date, we support scaling and parameter tuning of large-scale infrastructure environments ranging from dozens to hundreds of machines.

In addition, in order to respond to rapidly changing markets and needs, BEYOND has formed partnerships with many cloud vendors, both overseas and domestic, so we can provide multi-tasking services for the construction and operation of various clouds and servers. The feature is that it can be handled in the cloud.

● Cloud / server design and construction
● Cloud / server operation maintenance and monitoring (24 hours a day, 365 days a year)
● Cloud / server operation monitoring service (24 hours a day, 365 days a year)
● AWS cloud integration
● AWS operation monitoring service (24 hours a day, 365 days a year)
● Cloud/Server Migration/Migration
●List of cloud partners/cloud compatibility

Is it possible to visit your office or have a face-to-face meeting?

Is it possible to visit your office or have a face-to-face meeting?

Yes, we can visit the customer directly to discuss and make proposals.

Depending on your location and schedule, we may also be able to hold meetings using web meeting tools such as Zoom or Google Meet.

Is there security certification by an external auditing agency?

Is there security certification by an external auditing agency?

Yes, in accordance with Beyond's basic information security policy, in order to continue providing highly reliable and safe services to our customers, we have acquired the international third-party certification standard "ISMS (ISO/IEC 27001:2013)" certification . We have obtained it.

Do you have a resale partner system (reseller/agent system)?

Do you have a resale partner system (reseller/agent system)?

Although we do not have a resale or agency system, website production companies, system development companies, etc. provide services such as cloud/server construction, operation and maintenance to clients (end users). When making a proposal, there are many cases in which Beyond's various services are proposed and introduced to us.

Could you please fill out the security check sheet?

Could you please fill out the security check sheet?

We can provide a security check sheet for our basic information security policy based on the ISMS (ISO/IEC 27001:2013) established by Beyond

Please note that if you wish to fill out a designated security check sheet, you will be charged an additional fee.

Can you handle commercial distribution/projects with multiple structures?

Can you handle commercial distribution/projects with multiple structures?

We apologize for the inconvenience, but we do not accept projects where Beyond is a tertiary contractor (tertiary contractor) or a later commercial distribution/position. Please note.

Is it possible to participate in the competition project?

Is it possible to participate in the competition project?

We apologize for the inconvenience, but Beyond does not create RFPs (requests for proposals) or proposals for participation in competitive projects.

However, it is possible to provide Beyond's service materials and materials for materials created and submitted by customers.

Please tell me Beyond's phone number.

Please tell me Beyond's phone number.

If you are considering introducing a new Beyond service, please use
the inquiry form (Beyond does not disclose the telephone number of the main contact in order to focus on work and efficiency.)

Please be assured that when you introduce or use Beyond's services, we will provide you with a telephone number for inquiries and support exclusively for customers.