[Introduction case interview] Kerosene sales EC site | Shuwa

We interviewed Mr. Koinouchi of the President's Office (Director and CIO of Schuwa Co., Ltd. and Manager of the Corporate Planning Office) about his impressions after implementing Beyond's services.

Please tell us how you came to use Beyond's server support.

● Mr. Koinouchi：

As the scale of the systems we operate increases, operational concerns such as security and maintenance arise. Specifically, we decided to launch a new e-commerce site, which required infrastructure development, and we also needed to replace our in-house server as it became obsolete.

Since e-commerce sites handle customers' personal information, maximum consideration must be given to security. However, there was not enough staff to devote to server management, and even if management was to be carried out in-house, it was necessary to outsource server management and operations.

In-house servers are not just about providing equipment, but there are also cost and facility issues, so when I was looking for a server company that could help with various issues, including customization and maintenance, I was introduced to Beyond's Server Support. Ta.

What did you think of Beyond's server support proposal?

● Mr. Koinouchi：

Since we pride ourselves on the flexibility of ``custom-made for each customer,'' we asked our company to propose the optimal network with non-standard optional configurations. We provided a 24-hour, 365-day operation, maintenance, and monitoring service for the server environment for our e-commerce site.

If a problem or failure occurs with the system, you can contact us through the chat tool even late at night, making it very easy to understand the problem and share progress. Also, since we placed great importance on security this time, we are grateful for the detailed support provided by IPS, virus checks, VPN, security diagnosis, and regular updates.

Regarding in-house servers, we received several suggestions for replacing equipment and reducing management and operation costs. One of the reasons is that we were able to virtualize without incurring additional costs by using Hyper-V, a feature of Windows Sever 2008.

Please use Beyond's server support and let us know what you think.

● Mr. Koinouchi：

This was my first time working with a server company, and I was very impressed with how easy it was to consult and ask questions, and who responded flexibly. Even after the service has been introduced, they provide detailed support, and we consult on a wide range of topics, including not only servers, but also IT service trends and promotions. I would like to continue to build relationships that generate business synergies.