[Cloud construction / operation maintenance] Corporate site | Niitaka -sama

This time, we talked to Fujita of Niitaka Information System Department of Niitaka Information System Department about the background of the introduction of Beyond's cloud construction and operation maintenance services and the actual use of the service.

--Please tell us about your company's business.

Mr. Fujita : Niitaka is a manufacturer of commercial detergents and solid fuel that was founded in 1963, aiming to be a company that supports the “beautiful” in the world. At the time of its founding, we worked on surfactants -related products, but succeeded in developing solid fuel for inns and gained the industry's top share. Later, the company has expanded the commercial detergent business, providing environmentally friendly products, such as a highly biodegradable dishwashing detergent, My Soft, and a non -territorial dishwasher -only detergent cleaning agent.

Currently, our main business is a chemical business and accounts for about 94%of sales. We offer products to various customers, including the restaurant industry, hotel / inn, supermarket, and food factories. In 2023, Biobank Co., Ltd. made M & A and entered the healthcare business.

Our strength is that it is an independent company that consists of consistent work from manufacturing to sales. Taking advantage of this strength, we respond quickly and flexibly to market needs and social changes. In addition, we have built a strong network with community -based dealers nationwide, do not leave it to the store, directly listen to customer needs, and make proposals for solving issues.

――Please tell us about the background that led to the introduction of the service.

Mr. Fujita : Until now, the corporate site production company had seen the infrastructure side, but in server management, there was also a part outside the specialty area, so it was difficult to respond. In addition, there was a story about reducing the service in the infrastructure area.

Also, since last year, DDOS attacks from overseas have been attacked from overseas, and the server of the corporate site has been frequently reduced, and we are considering how to solve it. It was a time when I was trying to expand overseas, but at that time I could only take measures to block all access from overseas, so it was necessary to switch to a company that I could use professionally to respond appropriately. I started thinking and studying.

--How did you find out about Beyond?

Mr. Fujita : The purpose of this time was the part of security measures and the server monitoring. When I looked into it in various ways, some companies came out, but among them, I thought that Beyond's service content was suitable for issues. There were some parts we had been asking for round throw, and we were not able to improve our skills in the future, so I think one was emphasizing whether we could ask for a round throw. Masu.

――What did you finally choose Beyond?

Mr. Fujita : Basically, I think that the operation service is basically a flat -rate system, but I felt that the most attractive range was wide. As I mentioned earlier, there was a need to "throw a circle", so the service that can be widely requested is suitable for this requirement, not a detailed menu like other companies. In the first place, there was a situation where I didn't know where to start, so I was able to raise the level of security while consulting , so I decided to ask.

In addition, regarding access from overseas, it is difficult to set up a system inside the company because it is a night zone, and I think that it must be a company that can be monitored for 24 hours, so I focused on time -related points. 。

--What kind of services do you use Beyond's services for?

Mr. Fujita : For use on the corporate site, we ask for the construction and maintenance of the "Sakura Internet" server.

--In what ways does Beyond help you?

Mr. Fujita : I felt that the speed of response was fast, with the impression that I could take a very flexible response. At first, I wondered if there was not much knowledge about the Sakura Internet service, but I quickly caught up various information and received suggestions. At present, there are no attacks thanks to various measures, but the server may stop at night until the response has settled down, and in that case I have been responded. Until now, I had been busy with the company after going to work in the morning, but now if there is something, I heard that there was such an event, so the current situation was a problem. There is no, "I have a sense of security and it is very helpful.

Looking at the flow of the chat message, it seems that several people are responding one after another while replacing, but as a process, while taking over a series of flows and solving the incident, one person. I feel as if I am interacting, and I realize that the system is solid.

--Please tell us your impressions after using our service.

Mr. Fujita : In parallel with the monitoring request, we asked for some correspondence, such as the OS version migration of the server. Since there is no detailed knowledge, I basically told me what I wanted to do and proceeded with various suggestions. For this, I feel that it has become very easy in various aspects.

Regarding the parts that other companies were involved in, we had a good idea to communicate well in terms of project management while creating a group by chat, so I was very helpful here.

It was very good because what I expected and what I wanted to ask was realized in a short period of time. In the future, even if something new incident occurs, I have a sense of security that I can manage

--What is expected of us in the future?

Mr. Fujita : If you continue the current service level, there is no problem with the part you are asking for, so what other things you can ask, and we have the system part we have. I hope to think together how to share the roles.

It is expected that the number of attack targets will increase as the corporate site becomes more interactive. At that time, when information such as "such an attack method is popular, it is better to take measures" and when the site is updated and something is newly added, "This part is also countermeasures. I would be glad if you could give me advice and suggestions that you should have.

--Please tell us about your future business development.

Mr. Fujita : Until now, we have been developing services mainly in restaurants, but we have delivered products to customers of different channels, such as providing cleaning agents for agriculture and dental industries as new businesses. I'm starting to work on it. In the process, we believe that the sales of products using web services will increase, as well as direct sales. For this reason, I would like to proceed with the help of Beyond, who is out of the company, which cannot be handled by the company alone.

--Thank you very much for your valuable talk today!