Working on psychological safety

has recently been getting a bit of buzz in certain circlesour visual novel company profile
I usually dislike being photographed, so I refused to appear in it, but after seeing the finished productvery interested in appearing in the next project. This is Sato from the System Development Department.

Well

we hear a lot these days"psychological safety. It's considered important for working effectively in a team. If you're wondering, "What's that? Is it delicious?", feel free to completely ignore this!

Recently, the Beyond Development Department"psychological safety"has begun working on
timeThis'm no longer the kind of person who can handle constantly high-pressure work environments, this has been a great opportunity for me.
, I'd like to write about what kind of mindset is important, based on what I've learned from training and books.

What is psychological safety?

a state in which people feel safe expressing their thoughts and feelings to anyone.
Google, a global company, also started working on this in 2012 andhave lower turnover rates and higher profitabilityhas concluded that

two birds with one stoneIt seems like killing
I mean, I already know that, and I do it all the time anyway. That's what I thought.

The results of the team training..

It was quite different from what I had imagined.I'll do my best from now on. I'm sorry m(_ _)m

Basic Concept

The goal is to create a team where members can engage in healthy discussions and focus on productive, high-quality work.
Teams that can achieve this are considered to have a high level of psychological safety.

However, the reality is...
interpersonal relationships are awkward, the hierarchy is brutal, hard work goes unrewarded, it's pointless to say anything, you just want to go home, and so on...

Most companies have various interpersonal relationships to varying degrees, and even though we understand this intellectually, things don't always go as ideally as we'd like.
Many Japanese people are the type who don't want to cause trouble, and especially when you're young, you might lack confidence and end up holding back and not saying what you want to say.Poison.

Working towards a common goal, sharing ideas, and tackling problems together. That's what a team is all about. It's a shame when everyone has a great idea but it doesn't come to fruition

What should I do?

So,
1) healthy exchange of opinions
, and 2) focusing our efforts on productive and good work
let's think about how we can achieve these two things:

First,have a healthy exchange of opinions,in order to
that they are being heard, that their opinions are being listened to carefully, and that good ideas are being taken into considerationfor everyone, not just certain individuals, to.

>The results of the team training were...
>quite different from what I expected.I'll do my best from now on. I'm sorry m(_ _)m

I deeply regret thateveryone was able to perceive the significant discrepancy between my expectations and realitynot

In terms of specific ways of thinking and behavior, I would like to consciously start by changing these things

- Ease of conversation:
Speaking, listening, nodding, making eye contact while listening to reports, interjecting small talk, etc. (active listeningThis is what's called

- Helping
each other, giving advice, identifying problems, enjoying troubles, asking for help, responding to help, etc.

for challenges
, providing opportunities, trying things out, improving, being creative, welcoming change, etc.

new ideas and the ability to embrace new things
We welcome

As a result, you won't be distracted or waste time on trivial things,
focus your energy on productive and good workallowing you to

Important things

Even if you don't do the work you're supposed to do, you're forgiven. You don't get scolded even if you make a mistake. Everyone always gets along well. When something happens, we comfort each other
simply aim to create a comfortable team environment. This is a common misconception.
This reminded me of the time when I too tended to aim for teams like that
At its core,'s essential that we understand and respect each other's strengths (and conversely, weaknesses) and individualityI believe it
as a spice to that enda moderate amount of strictnessenables them to live as individuals and members of societyeducationare necessary
It may also be effective to follow up after scolding and explain why you scolded them later
If we roughly divide it into four parts, it would look something like this
・Cold team
→ My work is tough and I can't relax. Stress level: 100%
・Tough team
→ My work is rewarding, but I feel uneasy. Stress level: 70%
・A weak team
→I don't get told off even if I produce low-quality output, and deadlines are relaxed, so it's a comfortable place to work
My perceived stress level is 20% (but my productivity is so low that it's not recognized)
Learning team
→ There are difficult tasks, but somehow I can look forward. I want to work for a team that recognizes me! Stress level: 0-100%*
*When work is difficult, you may feel stressed, but don't let it drag you down. Learn from your mistakes
If you were to draw a diagram, it would look something like this. Where are you aiming?

summary

It's a much more complex topic than I realize, so Iarticle ends up being superficialapologize if this

Because we see each other every day and our presence on the team becomes commonplace, we tend to assume that our team members understand each other without us having to say anything.
That's whyit was necessary for us to consciously change how we interact with and support each other.

Now that online working is becoming more common, it may be time to reconsider casual communication

In the end, these words really fit!

"Everyone is different, everyone is good"

After this, I hope to be able to report back to you on how the team has fared as a result of changing our mindset and actions over the next six months or so

Our development team's website has been launched.
We offer a one-stop service from server design and construction to operation, so please feel free to contact us if you have any problems with server-side development.
SEKARAKU Lab:https://sekarakulab.beyondjapan.com/

See you next time!

Reference book: How to Create Psychological Safety (by Ryosuke Ishii)

https://www.flierinc.com/summary/2468 (I learned a lot! Thank you!)

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The person who wrote this article

About the author

Daisuke Sato

I work in the Systems Development Department, handling sales and management.
I love baseball, so I'm a little excited that my title is GM (General Manager). Having turned forty, I've learned to enjoy styling my hair. I'll enjoy it while I still can.