[PCM] I understand why my story is not transmitted to people [Impressions of the course]

I apologize for the traumatic eye-catching image.

This is Goto from the Web Service Division.

By the way, do you ever have trouble communicating?

I also have a certain number of problems with communication.

Especially when you can't get what you want to say or don't understand what the other person is thinking, have you ever wondered, "What should I do?"

However, by taking a seminar called PCM through Beyond's training, I feel that I was able to find a clue to solving the communication problems mentioned above.

In this article, I will give you an overview of PCM, my impressions and experiences when I actually took the course, and things to be careful about.

If you are interested in PCM, have trouble communicating, or have "Communication Disorder Tough" in your search history, please continue reading.

What is PCM?

Image source: https://www.kcj-pcm.com/main.html

PCM is an abbreviation for Process Communication Model, and it was developed by clinical psychologist and behavioral scientist Dr. Tevy Köhler.

Since 1978, PCM has achieved great achievements such as being introduced in the selection of astronauts, and is actually being introduced by many companies.

The following is an excerpt from the official website of Kohler Communications Japan, which handles PCM in Japan.

PCM states that all of us have six personality types. Each type has its own words, things it's good at, and things that motivate it. By understanding these characteristics, you can understand yourself and the other person. If we can understand each other and bring out the best in each other in terms of communication, leadership, and management, we will be able to achieve the best results in our personal and professional lives.

Another major feature of PCM is its ability to predict and respond to behavior under stress. In your daily life, you may feel depressed, blame others, or get irritated. The six personality types exhibit characteristic behavior and behavior depending on the level of stress and the situation. By understanding these, you can find ways to respond appropriately to yourself and others under stress and relieve stress. You will be able to avoid problems in your personal life and work, and build better relationships with the people around you.

Source: https://www.kcj-pcm.com/about/

In this way, PCM aims to help people understand themselves and, above all else, others based on the six personality types, communicate appropriately according to each person's personality type, and achieve good results in their personal and work lives. Masu.

According to the lecturer who conducted the PCM seminar as a trainer, there was a case where, for example, a company introduced PCM and its sales staff's performance improved significantly. You can see that the effect is tremendous.

6 personality types understood by PCM

Image source: https://www.kcj-pcm.com/main.html

PCM expresses individual characteristics through a hierarchy of six personality types and numerical values.

First, below are the names and outlines of the six personalities.

Thinker

• Think backwards from your goals and proceed efficiently and rationally.
• Create a pattern or order that makes sense to you.
• Good at planning and advance preparation.
• He speaks calmly and has no expressions, and asks a lot of questions.

Pasister

• I actively express my opinion and enjoy discussions with others.
• Be dedicated to things you value.
• Surround yourself with things that show your personal preferences.
• Speak powerfully with a serious, confident expression.

Harmonizer

• Prioritize others over yourself.
• Above all, I value relationships with family and friends.
• They are sensitive to the atmosphere, environment, and comfort, and value them.
• He has a soft smile and speaks in a soft manner.

Imaginer

• Calm and objective. You can get a bird's-eye view of the whole thing, including yourself.
• They have a rich inner world and prefer to be quiet and alone.
• If given clear instructions, they will be able to perform monotonous tasks silently without any difficulty.
• He speaks calmly and without expression, and does not take the initiative in the conversation.

Rebel (level)

• I do it because I want to do it, and there is no other reason.
• He has sharp intuition and inspiration, and has a free and flexible ability to think.
• I just love having fun.
• He expresses his emotions, anger, sorrows, and sorrows in a straightforward manner and speaks with rich expressions.

Promoter

• Excellent adaptability to the environment and strong against pressure.
• Possesses negotiation and persuasion skills that motivate people to take action.
• I have the feeling that ``I'm different from other people.''
• He speaks directly and his words are to the point.

Source: https://www.kcj-pcm.com/6/

Everyone has all of these personality types to a greater or lesser extent, and among them, there are base characteristics (base types) that have been ingrained since childhood, and new characteristics that emerge as you go through life. There is. It seems that each individual's personality is analyzed based on the combination of these.

If I were to explain the details of PCM any further, it would be quite long, and I may not be able to explain it accurately with my current knowledge, so I'll stop here for now.

From now on, I would like to share my experiences with you, such as the process of taking the PCM course and what good things happened by learning about PCM.

PCM course flow

First, I will explain the flow of the PCM course.

When I took the course as part of Beyond's training, the process was as follows.

1. Answer 45 questions online in advance.

First, you will take an online multiple-choice diagnostic test.

By answering these questions, it is possible to analyze the combination of each individual's personality. There are 45 questions, so the volume is quite large.

2. Attend a seminar

Next, a PCM trainer will come to visit you, and throughout the day you will be taught in detail the concept and history of PCM, the characteristics of each personality, and how to interpret the diagnosis results.

Also, when I attended the seminar, I received a booklet that included my diagnosis results and even gave me personalized advice on how to take action to make the most of this characteristic.

Up until now, I had only received personality tests that involved looking at the results and thinking about them on my own by referring to books, etc., but PCM covers the characteristics of each personality diagnosis in great detail. I felt that I learned a lot because I was given real examples of people's behavior and what were their strengths and weaknesses.

Is it wrong to say, "Don't do to others what you don't want done to you?"

What I felt was most important to realize PCM's goal of ``communicating smoothly with others'' was the idea that ``you and others are not the same.''

I think many Japanese people have been brought up under the teaching, ``Don't do to others what you wouldn't want done to you,'' and I still think that's not wrong, but depending on the situation, , I realized that this may not be the case depending on the other person's personality.

For example, people who have a strong Harmonizer personality place importance on connections with people, so they often feel energized when surrounded by others, whereas people who have a strong Imaginer personality Spending time alone often helps maintain peace of mind, so if a Harmonizer tries to cheer up an Imaginer who seems depressed by inviting them out for a meal or a drink, it may have the opposite effect. It seems so.

The important thing is not what to say, but how to say it.

From the above, I felt that the following ideas are important in order to effectively utilize the knowledge gained through PCM.

• Always be aware of the difference between yourself and others
• If you know the other person's personality, use the personality characteristics as a reference to understand what the other person likes and dislikes before communicating.
• When you feel like you can't communicate or understand the other person's point of view, reconfirm the differences in your personality and that of the other person, etc.

I think it is difficult to eliminate all communication problems just by taking PCM once, but by thinking like this, you can avoid troubles in interpersonal relationships in the first place, and you can use them as a reference for solving problems when they occur. I felt that I would be able to think about how to interact with various types of people in order to deepen my relationships with them.

 

Personal impressions of PCM “Self-understanding leads to mental stability”

*The above is Beyond's office "window space" which has a spacious feel.

I sometimes become irritated or lose confidence when I can no longer afford my life, but I don't clearly understand the root cause of these negative feelings. , there are moments when I lose myself a little. In most cases, sleeping will broaden your horizons and resolve the problem, but if possible, you don't want to let these negative emotions degrade your performance.

However, since taking the PCM course, I have been able to understand my own personality characteristics better than before, so for example, I can say things like, ``The reason I'm feeling a little irritated right now is because I faced something that a thinker would hate. ” Now I can understand my mental state more objectively than before.

Personally, the psychological state of ``I don't know'' is the worst for my mental health, so even if I suddenly have negative emotions, I feel that if I know the reason for it, it won't be as hard as before.

Don't get caught up in stereotypes. Points to note about PCM

I felt that by having this knowledge of PCM and understanding each other's personalities within the company, interpersonal communication would become smoother. If there is anything to be careful about when it comes to PCM, I think it is that you should not give up on flexible communication due to overconfidence in the other person's personality characteristics.

In other words, PCM diagnostic results are the foundation for understanding oneself and others at a finer level of granularity, and if you think that PCM results are everything, it will end up hindering self-understanding and understanding of others. I feel that this may be the case, so I would like to continue to develop the habit of looking at people flexibly.

summary

PCM was a meaningful seminar that allowed us to deepen our understanding of ourselves and others, and learn about ways to achieve smoother communication.

I am very grateful to be able to have this kind of experience as part of my welfare program.

If you are interested in PCM, please see the official website below for more information.

Kohler Communications Japan official website

Thank you for watching until the end.