[Canada Office] Local infrastructure engineer work schedule released

Hello everyone.

My name is Yoshimoto from Beyond Co., Ltd. and I went to Canada (GTA) for training for 3 months.

On the day I returned home, I forgot the habit of using my card at the ticket gate, so I just left the ticket gate and got scolded by the station staff.

In Toronto, it was customary to leave the ticket gate without doing anything, so I didn't realize what was going on for a moment.

Putting that aside, in this article I would like to share with you a day in the life of an infrastructure engineer at the Canadian office.

1.Canada Office

Company name: Beyond GTA Inc.

Address SPACES, Office Suite 200 - 5200 Yonge Street, North York, Ontario M2N 5P6

Number of employees: 4 (as of 2022/09/06)

 

As of September 2022, we are renting a rental office called SPACES

There is a shared break space within the facility, and coffee sales have recently begun within the office.

2.1 day schedule

When responding to alerts, we first check to see if the customer's content is working properly, and then respond accordingly.

Creation of work procedure manual

We are handing over customer inquiries and work that could not be handled during Japan's daytime hours to Canada.

We utilize the time when we are not communicating with customers to request server investigations and create procedure manuals.

carrying out the work　

I have the impression that most of the work is done at midnight Japan time when the date changes.

We mainly carry out SSL certificate renewal work and changes to the customer environment.

When work is to be carried out, we inform everyone in advance that the work will be carried out, and the work is always carried out by two people.

 

13:00 ~ (Canada time)

Take turns to take a break　

3.Summary

Although my stay was from July to September, I honestly feel that the time flew by in the blink of an eye.

Although the work content itself has not changed from before the business trip, I felt that the change in living environment has changed the way I approach work and the way I think about it.

I think this is because I had first-hand experience of an environment where people of different nationalities and cultures work together as one organization, with members working together and a shared office environment.

I felt it even when I left the office.

Canada is a country of large numbers of immigrants, and even has a constitution that respects the diversity of all ethnicities and races.

Every June, Pride Parade, one of the largest 2SLGBTQAI+ festivals, is held, also known as Pride Month.

A place where the organization takes advantage of the characteristics of individuals and allows them to play an active role according to their abilities, regardless of nationality or race.

My experience in Canada was really valuable, thank you very much.

 

Thank you for reading to the end.