[Mobile Game Development] Case Study Interview | TOSE

Despite frequent momentary spikes in access numbers, the stable operation of the system determines the quality of the service. A prime example of such a service is mobile games. In the gaming industry, one of Japan's largest game development companies, TOSE Co., Ltd. ." We spoke to Mr. Sakurai of the company about the effects of the implementation.

A system that can withstand sudden increases in access has been realized

From Mr. Sakurai of TOSE

Please tell us how you introduced "Server Support."

Our company, which will celebrate its 40th anniversary next year, has primarily focused on developing consumer game software. Over the past two or three years, the importance of mobile games has gradually increased. This is the background to the introduction of this service. Unlike consumer games, where the work is completed once the software is developed and delivered, the real challenge for mobile games begins after delivery. When access suddenly increases immediately after release or in conjunction with an event, the key to acquiring users is how stably the game is operated. If users experience stress due to issues like "inaccessibility" or "sluggish performance," they are sure to "drop out." This is no good, no matter how fun or excellent the game is. Stable server operation is crucial for mobile games. This is why we decided to introduce "Server Support."

What effects have you noticed since the introduction?

The biggest benefit is that we can now operate the game 24 hours a day, 365 days a year, with stable operation at low cost. With dedicated operational engineers on-site to monitor the system, we can discuss countermeasures in advance with Beyond to match events, TV commercials, and other events, and together we can build a system that can withstand sudden surges in access. The stable operation of the servers provides support, making it easier to plan the next promotion. It's truly creating a positive spiral

Another major benefit is that our engineers are no longer overwhelmed with troubleshooting, as they were before. They can now focus on their core business of content development. As a result, it feels like our engineers' productivity has roughly doubled

How do you plan to use "Server Support" to develop your business in the future?

Currently, our mobile game business is centered in Japan, but we plan to strengthen our business expansion worldwide in the future. However, as the scale of our business grows, one problem can have a fatal impact. As the graphics of games themselves continue to evolve, more stable server operation than ever before will be required. We would like to further deepen our relationship with Beyond, whose engineers provide us with thorough support in a close relationship

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