The next generation of leaders doesn't have to be perfect! What's the difference between "guiding" and "scolding"?

Hello!
I'm Inoue, a Persian cat from Beyond Co., Ltd.'s Shikoku office.


The third "SO Next Leader Development Training Seminar" was held on
Friday, October 23rd The theme of this seminar was "instruction."
"Instruction" is a difficult word, isn't it?
Even a slight difference in nuance can make it sound like "scolding" or "blaming.
" Instructing is an absolutely essential action for a leader to take toward subordinates.
We learned about the difference between "warning" and "instructing."

What does it mean to teach?

Guidance means pointing out mistakes and guiding others in the right direction.
The important thing about "guidance" is whether you can "guidance" them in the right direction.
"Scolding" and "criticizing" imply feelings of anger.
The true nature of anger lies in our own internal beliefs about what we "should" do.
Anger arises when our internal beliefs about what we
" do are betrayed. If you try to correct someone while still feeling angry, your words will end up sounding similar to scolding or criticizing.
It's said that anger peaks in six seconds, so
if your beliefs about what you "should" do are betrayed and you feel angry, try taking six seconds to take a deep breath.
This will help you move away from the temporary anger and be able to forgive even if your thinking differs slightly from the other person's.
This will allow you to think things through calmly and choose your words carefully, enabling you to provide proper guidance.
Anger management (controlling your anger) is crucial for guidance.
And, as I mentioned in
my last blog, Praising sends the message, "I'm watching your work!"
Without this message, it is difficult to build trust in a hierarchical relationship.
The person in charge must be able to give accurate instructions and guidance and be someone who can be consulted at any time.
In order to be someone who can be consulted at any time, it is necessary to regularly maintain good communication by "praising."

What is a leader?

■Be aware of this as a leader's mindset

  1. Show a positive attitude
  2. Don't create an atmosphere where it's difficult to talk to people
  3. Don't force your way
  4. Don't be overwhelmed with your own work
  5. I sincerely apologize for this mistake
  6. Say "I'm sorry" and "Thank you."
  7. He shows no signs of self-preservation
  8. Don't be swayed by emotion

■Things to keep in mind when giving instructions

  1. When teaching, teach now, not later
  2. Be clear about your reasons for teaching
  3. Provide guidance based on the location
  4. Keep your emotions under control
  5. Don't just be negative
  6. Be tolerant of one failure
  7. Make them think of ways to improve

It is important for a leader to support the spirit of challenge, "I want to do this" rather than "I should do this.
" "I want to do this" is more proactive and involves more responsibility than "I should do this."
for a leader to be able to accept the "I want to do this" feelings of his subordinates and
to be able to support "I want to do this."

We don't need perfect leaders anymore


Are you familiar with this book?
I attended a lecture by its author, Akira Nagao, at the 3rd Next-Generation Leadership Development Seminar.
I had read "Perfect Leaders Are No Longer Necessary" in advance and was very much looking forward to Nagao's lecture.
Recently, with the addition of new members to our Shikoku office,
I've become interested in the leadership position.
This book describes two types of leaders:
wise leaders and foolish leaders.
A wise leader is the type of person I imagine when someone asks me, "What is a leader?" They are
capable of doing more work than anyone else, get more done than anyone else, and lead the team.
other hand, a foolish leader is someone who avoids hierarchical relationships,
acknowledges their own limitations, and utilizes the strengths of each member of their team.
Here's what he said in "Perfect Leaders Are No Longer Necessary."

The wise man tries to take the lead and pull the team along, while the foolish man waits his turn without taking a superior position

I asked Nagao, "What should you do while waiting for your turn?"
He replied, "Waiting for your turn = creating your own turn." He
also said that the most important thing for a leader is to "relax and value humor." I've
read this in other books, but it's important to value humor (playfulness) in work and life.
"People who relax and value humor" are people who can make others feel relaxed.
who are available to consult with at any time, who don't intimidate others
and who can actually make them feel relaxed, are great leaders.

Following the Next Leadership Training Seminar

First, I learned that in order to "instruct," it's important not to let your personal feelings (anger) get in the way.
I'm not someone who usually gets angry easily, but this varies from person to person.
However, by waiting six seconds after feeling angry, the peak of anger will subside.
Taking six seconds to pause when you feel angry is
something anyone can do, so I encourage everyone to try it.
However, don't forget that "praising" is important before "instructing.
" "Praising" is a form of communication that builds good relationships.
"Thank you" is also an act of praise, so be sure to say "thank you" often.
If you stop saying "thank you" because you take it for granted, you'll never have the opportunity to say it. I
also believe that teamwork is about sharing a common goal and overcoming
obstacles by leveraging each other's strengths.
Lately, I've often thought, "It's good that people are different."
Of course, we all have our weaknesses, but we all have many more wonderful strengths and abilities. Our weaknesses are
also part of our individuality, so when you think about it that way, they're an indispensable part of our personality, both for the other person and for me.
I want the members of the Shikoku office to be just as unique as the members of the Osaka office,
because I feel that this is a good team where each individual's personality is respected and we can realize our dreams.

Growing every day, progressing every day.
I have to update myself every day!!!
Thank you for reading to the end.

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The person who wrote this article

About the author

Ayaka Inoue

I'm a member of the System Solutions Department.
I joined Beyond as one of the founding members of the Shikoku office. I jumped into the IT industry with no experience.
As part of the education team, I create curriculum and conduct training for new graduates, mid-career hires, and existing members.
My main job is server operation and maintenance.
Above all, I care about our customers' content.
I'm also a member of the Web Content Division and YouTube team.