Let's talk about the secret to working efficiently with engineers!

This is Komatsu from Public Relations

Beyond has a blog where members post on various themes , but there's a superhuman blog master who writes a blog every month !!

The blogs written by the recent blog master are listed below:

Why does Beyond allow freedom in hairstyle?

Get detailed process information on a Windows machine [tasklist command]

Finding time to write a blog, deciding on a blog theme...there are many challenges to writing one blog

First of all, we'll get to know how Kawa-san from the System Solutions Department, the blog master, finds time to write blog posts and how he manages to work efficiently

[speech_bubble type="ln" subtype="b" icon="komatsu.jpg" name="Komatsu"]Nice to meet you, Kawa-san![/speech_bubble]

[speech_bubble type="ln" subtype="a" icon="kawa.jpg" name="Kawa"]Please~[/speech_bubble]

Daily work content

The blog master is also a member of the System Solutions Department, and is an engineer who handles server operation and maintenance on a daily basis

[speech_bubble type="ln" subtype="b" icon="komatsu.jpg" name="Komatsu"]Please tell me about your daily work, Kawa-san.[/speech_bubble]

[speech_bubble type="ln" subtype="a" icon="kawa.jpg" name="Kawa"]Broadly speaking, we perform four main tasks on a daily basis.[/speech_bubble]

[speech_bubble type="ln" subtype="a" icon="kawa.jpg" name="Kawa"]The first isresponding to customer inquiries, creating procedure manuals, and performing the actual work.

This is my main job, so I spend about 80% of my time on this.[/speech_bubble]

[speech_bubble type="ln" subtype="b" icon="komatsu.jpg" name="Komatsu"]So, that's the most common task you do as an infrastructure engineer. I see.[/speech_bubble]

[speech_bubble type="ln" subtype="a" icon="kawa.jpg" name="Kawa"]The second thinghandling server construction projects.

Depending on the timing, I may be assigned to server construction projects, so I sometimes work on those.[/speech_bubble]

[speech_bubble type="ln" subtype="a" icon="kawa.jpg" name="Kawa"]The third thing I dowork on improving operations.

In the operation, maintenance, and monitoring of servers, there are some routine tasks, so I'm exploring ways to automate those tasks and improve them. I

've even created a system that automatically sends reminders for tasks with approaching deadlines.[/speech_bubble]

[speech_bubble type="ln" subtype="b" icon="komatsu.jpg" name="Komatsu"]It's amazing that you can actually think about it and make it. . . [/speech_bubble]

[speech_bubble type="ln" subtype="a" icon="kawa.jpg" name="Kawa"]The fourth thingsupporting team tasks and members.

Since we work as a team, I also support team tasks and new recruits.[/speech_bubble]

[speech_bubble type="ln" subtype="a" icon="kawa.jpg" name="Kawa"]The emphasis on each task varies from time to time, but I do these four tasks on a daily basis.

As for the blog, I work on it little by little whenever I have some free time and feel like it![/speech_bubble]

[speech_bubble type="ln" subtype="b" icon="komatsu.jpg" name="Komatsu"]He's a genius at working steadily. I'll try to learn from him.[/speech_bubble]

What is important when working as an infrastructure engineer?

[speech_bubble type="ln" subtype="b" icon="komatsu.jpg" name="Komatsu"]Please tell us what you value most in your daily work as an infrastructure engineer.[/speech_bubble]

[speech_bubble type="ln" subtype="a" icon="kawa.jpg" name="Kawa"]In particular, I make sure not to let it end on the surface.[/speech_bubble]

[speech_bubble type="ln" subtype="b" icon="komatsu.jpg" name="Komatsu"]What do you mean by "on the surface"?[/speech_bubble]

[speech_bubble type="ln" subtype="a" icon="kawa.jpg" name="Kawa"]When an alert sounds due to a problem on a customer's server, we make sure not to just report the result.

Anyone can report the result, and I don't think that's what the customer really wants.[/speech_bubble]

[speech_bubble type="ln" subtype="a" icon="kawa.jpg" name="Kawa"]Of course, not everything can be understood or solved immediately, but I try to focus on the fundamental aspects, such as "why this alert is sounding" and "why a problem is occurring," and "always try to dig deeper."

This may be influenced by my personality, as I like to think about why things work the way they do and what the structure is like.[/speech_bubble]

[speech_bubble type="ln" subtype="b" icon="komatsu.jpg" name="Komatsu"]Although our jobs are different, pursuing the "why" is something I am also conscious of, but after hearing Kawa-san's story, I felt that I want to be more mindful of it.[/speech_bubble]

What I try to do to work efficiently

I myself have often felt that blog masters are people who work efficiently, so this was something that I was very interested in

[speech_bubble type="ln" subtype="b" icon="komatsu.jpg" name="Komatsu"]What are some points you keep in mind when working efficiently?[/speech_bubble]

[speech_bubble type="ln" subtype="a" icon="kawa.jpg" name="Kawa"]I've never really thought about it properly before, so I took this opportunity to organize my thoughts in my own way![/speech_bubble]

[speech_bubble type="ln" subtype="b" icon="komatsu.jpg" name="Komatsu"]Thank you![/speech_bubble]

[speech_bubble type="ln" subtype="a" icon="kawa.jpg" name="Kawa"]Broadly speaking, I keep the following five things in mind.[/speech_bubble]

[speech_bubble type="ln" subtype="a" icon="kawa.jpg" name="Kawa"]The first thingis to have a manageable amount of tasks.

When you're working, various tasks will come up every day, but I think it's important to have an amount of tasks that you can control.[/speech_bubble]

[speech_bubble type="ln" subtype="b" icon="komatsu.jpg" name="Komatsu"]This is surprisingly difficult.[/speech_bubble]

[speech_bubble type="ln" subtype="a" icon="kawa.jpg" name="Kawa"]If I take on too much and exceed my capacity, I'll end up unable to keep up with the work, which will cause trouble not only for the clients but also for my team members.

That's why I make sure to carefully consider how much work I can handle before taking on tasks.[/speech_bubble]

[speech_bubble type="ln" subtype="a" icon="kawa.jpg" name="Kawa"]The second thingto rely on and ask others.

There are countless things that you can't figure out on your own. In terms of technology, each engineer has different areas of expertise and knowledge, so when there's something I can't solve on my own, I think it's important to rely on and borrow the wisdom of team members who are good at it.[/speech_bubble]

[speech_bubble type="ln" subtype="b" icon="komatsu.jpg" name="Komatsu"]So it's about helping each other out. Do you ever get asked about areas where Kawa-san is an expert?[/speech_bubble]

[speech_bubble type="ln" subtype="a" icon="kawa.jpg" name="Kawa"]It happens sometimes (laughs). If there's a member who's having trouble with something I'm knowledgeable about, I want to help them.[/speech_bubble]

[speech_bubble type="ln" subtype="b" icon="komatsu.jpg" name="Komatsu"][/speech_bubble]

[speech_bubble type="ln" subtype="a" icon="kawa.jpg" name="Kawa"]The third thingto organize and prioritize tasks.

By organizing your tasks, you can work backward and create a schedule, such as deciding what to do by what time each day.[/speech_bubble]

[speech_bubble type="ln" subtype="b" icon="komatsu.jpg" name="Komatsu"]I think everyone is consciously trying to do it, but I feel like there are times when people aren't actually doing it.[/speech_bubble]

[speech_bubble type="ln" subtype="a" icon="kawa.jpg" name="Kawa"]As I map out tasks in my head, I make sure to include tasks that I anticipate the support of other team members. Also, since there are often tasks that come up unexpectedly, I am conscious of leaving some " blank space " so that I don't cram too many tasks into my schedule.[/speech_bubble]

[speech_bubble type="ln" subtype="b" icon="komatsu.jpg" name="Komatsu"]I'd love to peek inside Kawa-san's head![/speech_bubble]

[speech_bubble type="ln" subtype="a" icon="kawa.jpg" name="Kawa"]The fourth thing isto take proper breaks.

Taking breaks is also important for refreshing my mind. If I lose focus, my productivity won't increase, so I try to take breaks at appropriate intervals.

Also, Beyonda siesta system, so I sometimes use that system to take a short nap and clear my head.[/speech_bubble]

[speech_bubble type="ln" subtype="b" icon="komatsu.jpg" name="Komatsu"]It's not just Kawasan; I occasionally see engineers sleeping in the break room.[/speech_bubble]

[speech_bubble type="ln" subtype="a" icon="kawa.jpg" name="Kawa"]The fifth thingto communicate in the shared spaces.

There are shared spaces where we can take breaks, so I make an effort to talk to someone during short breaks.[/speech_bubble]

[speech_bubble type="ln" subtype="b" icon="komatsu.jpg" name="Komatsu"]I certainly have the impression that Kawasan communicates with all sorts of people. So you were doing it consciously![/speech_bubble]

[speech_bubble type="ln" subtype="a" icon="kawa.jpg" name="Kawa"]Well, yes (laughs). Often, things that were stuck are resolved or solutions become clear during casual conversations.

That's why I make an effort to communicate with the team members, not just work silently.[/speech_bubble]

[speech_bubble type="ln" subtype="a" icon="kawa.jpg" name="Kawa"]Just like the rubber duck effect, talking to a third party can often give you a little idea and solve problems, so I feel that Beyond values ​​communication.
[/speech_bubble]

[speech_bubble type="ln" subtype="b" icon="komatsu.jpg" name="Komatsu"]Most of the things I learned today are things I can start being mindful of from now on. I also want to reconsider these points and proceed with my work while being properly mindful of them.[/speech_bubble]

About Beyond Blog

How do you decide what to blog about?

[speech_bubble type="ln" subtype="b" icon="komatsu.jpg" name="Komatsu"]I imagine it's difficult to decide on a blog theme, so how do you decide on a theme each month? [/speech_bubble]

[speech_bubble type="ln" subtype="a" icon="kawa.jpg" name="Kawa"]I wasn't really thinking about it, it was just a spur-of-the-moment idea!?[/speech_bubble]

[speech_bubble type="ln" subtype="b" icon="komatsu.jpg" name="Komatsu"]Is that just a spur-of-the-moment idea!? [/speech_bubble]

[speech_bubble type="ln" subtype="a" icon="kawa.jpg" name="Kawa"]Yes! As for topics other than technical ones, rather than consciously thinking about writing a blog post, I often come up with ideas spontaneously when I'm doing something I enjoy or when I'm relaxed.[/speech_bubble]

[speech_bubble type="ln" subtype="a" icon="kawa.jpg" name="Kawa"]Regarding technical topics, I try to write about things I didn't know while dealing with customers that I think others might also find useful.

As I work every day, there are things I don't know, so I think I'll never run out of topics.[/speech_bubble]

[speech_bubble type="ln" subtype="b" icon="komatsu.jpg" name="Komatsu"]You really are a blog master.[/speech_bubble]

[speech_bubble type="ln" subtype="a" icon="kawa.jpg" name="Kawa"]I write a blog every day to share the information I've researched and learned, hoping it will be helpful to someone (whether inside or outside the company) who might be facing the same problems as me.[/speech_bubble]

The secret to mass-producing blogs

[speech_bubble type="ln" subtype="b" icon="komatsu.jpg" name="Komatsu"] Kawa-san, you write a blog every month, but what is the reason you can produce so many? [/speech_bubble]

[speech_bubble type="ln" subtype="a" icon="kawa.jpg" name="Kawa"]I'm probably always on the lookout for interesting topics.[/speech_bubble]

[speech_bubble type="ln" subtype="a" icon="kawa.jpg" name="Kawa"]As mentioned above, I often choose topics that I don't understand, but I alsoHatena Bookmark, so I often get hints from there.

Since we are an engineering company, I hope that by taking up new technologies and interesting technologies as topics, we can liven things up within the company.[/speech_bubble]

[speech_bubble type="ln" subtype="b" icon="komatsu.jpg" name="Komatsu"]That's a good way of thinking! Indeed, if there's interesting technology, people will react.[/speech_bubble]

[speech_bubble type="ln" subtype="a" icon="kawa.jpg" name="Kawa"]Rather than writing about mainstream topics, I focus on niche but interesting topics, and I write blogs on various themes hoping that if I can reach just one person or help just one person, I can make the world a little easier.[/speech_bubble]

[speech_bubble type="ln" subtype="b" icon="komatsu.jpg" name="Komatsu"]I feel like I got a little glimpse into Kawasan's mind. Thank you![/speech_bubble]

[speech_bubble type="ln" subtype="a" icon="kawa.jpg" name="Kawa"]Thank you~[/speech_bubble]

summary

Through this interview, I discovered and learned many new things even from members who I communicate with on a regular basis, and it was very helpful for me as well

In order to work more efficiently, I would like to reconsider my awareness of my daily work. I think that each person's work style and awareness are different, but it might be interesting to think about it again

This concludes our interview with Kawa-san, the blog master and infrastructure engineer!