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Communication that doesn't make people fight "natural"

Hello,

I'm cute from Best Effort System Solutions Department, whether you can wake up in the morning.

It's April. Congratulations to all the new employees ㊗️This
is the most exciting time for me, but I like it because the temperature is just right and the environment changes and it gives a fresh feel.

Many new employees joined Beyond this year.
I would like to work hard as a welcoming person to interact with my colleagues and have fun working with them.

Speaking of interaction, one of the things I would like to be aware of this year is
"verbalization." This term is often heard these days, but it is a very important part of communication, so I would like to take this into consideration once again.

, I would like to
change my taste from usual and "communication that doesn't make people compete with the "natural." I hope it will add a touch of something to someone else's work.

What is communication?

First, about communication.
This term is one of our core values, and we often hear it.

I think this is a term that is often heard so often that it is said that "drinking" is born, such as "communication ability," "lack of communication," "active communication," and "smooth communication

As you know, communication can be translated as communication, but the author recognizes it as a conversation or action taken to clarify and communicate what you imagine

let's say
to Mr. A, " If you're not getting along well with your colleagues, then communicate more What does this really mean? Does this mean that you don't have much personal talk with your colleagues? Or does it mean to invite someone to a drinking party? With this alone, you don't know what to do.

The reason why we don't understand the meaning is that the definition of "communicating" differs from person to person .
Regardless of the word communication, you need to be careful about words that have ambiguous definitions, and when words like "Okay," "Great," "Great," and "More innovative," are set with specific expressions to make it easier to convey your intentions.
(Japanese is especially called a context language, and even if you omit the subject, it can be conveyed in terms of meaning, so it is said that there is a strong tendency to "understand" culturally, and this part can be a disadvantage.

So, Mr. A might have been better off giving specific advice (regardless of whether the content is good or bad) , like "If you're not getting along well with your colleagues, make sure to report or contact the person you've had through chat, even just for work. I think it would be a good idea to ask that person if you don't understand anything."

The content of communication varies from person to person.

The importance of verbalization


If you have understood the purpose of this article to some extent in the previous section, please be sure to stay with us until the end, as we have done so.

verbalization that I had put into words .

Although it is simply called verbalization, the author believes this is "clearing the image." I imagine that there is communication to make this happen at the start.

For example, let's say an alert from a web server sounds on the infrastructure side.
received a request from Mr. B to respond, "Can you check the logs?" So, what should Mr. B find out?

Suppose that Mr. B is instructed to check the access log for now. For now, I have output the number of requests for the last 30 minutes. I reported to Mr. A, and he asked, "That's all? Did you look into it in more detail?" Was this really Mr. B's lack of research?
(※This conversation is fiction. In actual Beyond, we listen to it more gently.)

The answer is of course no.

So, how should I give instructions?

For example, Mr. A should have said that if he wanted to know the number of requests, what was the most common method, where the most requests were, and whether the source IP address is consistent, etc.
In fact, you might have wished you'd have checked the system log and the load balancer log. Also, the person who was instructed this time may have thought, "It would be fine to only get the most recent number of requests in the access log."

Verbalization is a way to minimize discrepancies between the person who communicates/communicates, and communication is to make this more efficient.

It can also be said that
communication is to eliminate the fact that "we would understand this much" and that verbalization is to clarify the image of "weak at this much." No matter how much you understand a culture, you can't see inside people's minds.

Communication that doesn't make people fight "natural"

It's been a bit long, but from here onwards, I'll sum up the main topic.

Do you all have your own "natural" thing?

To put it in another way, think of it as an
individual standard that makes you think "it's only natural to do this." At work, the criteria are "You should meet five minutes before a meeting" and "You should answer calls from customers within one call."

By the way, don't you think this is a magnitude different to the person?
Some people may be five minutes before joining a web conference, while others may be one minute before. In fact, there may be some people who are standard on time.
Some people think it's fine to make it in time, but what does it mean not to come five minutes ago? Some people may be angry. In short, it depends on the person who says "natural."

As the title of the section states, it's barren to make these obvious fights between the two of them. That's what it is.

However, since the obvious difference is different, it is fine for each person to remain the same, isn't that the case in human society.
That's why you need to have rules and explain things to make them understand.

There are ways and methods to prevent each other from fighting "natural" and the names of those methods are verbalization and communication.

I think the reason why it's not being understood occurs occurs in situations where it is not verbalized, or the other person is not repainted as a matter of course, or in other words, it is not fully understood.
If you are requesting an alert to be investigated, you need to clearly explain the areas such as what, where, how much, when, and whom you need to report it to.
I want to cherish communication.

That's all, thank you for staying with us so far!

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The person who wrote this article

About the author

Kawa Ken


A curious Poke○n who belongs to the System Solution Department.